Summary
Overview
Work History
Education
Skills
Certificates / Awards
Timeline
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YaVonna Smith

Douglasville,GA

Summary

Seasoned EHS and Quality Management professional with a proven track record at FedEx Supply Chain, adept in regulatory compliance and safety program management. Excelled in leading teams to enhance process safety and quality systems, leveraging skills in ISO standards and effective communication. Achieved significant improvements in audit performance and safety training, demonstrating exceptional problem-solving and process development expertise.

Overview

12
12
years of professional experience

Work History

EHS Supervisor

FedEx Supply Chain
Union City, GA.
12.2022 - 08.2024
  • Created and administered EHS protocols, processes, and audits.
  • Assisted in the development of emergency response plans for hazardous material incidents.
  • Developed and implemented safety policies, procedures, and programs to ensure compliance with regulatory requirements.
  • Implementing safety strategies, systems, and developing initiatives to improve work processes at the site level.
  • Maintained and updated emergency response plans or procedures.
  • Conducted safety training or education programs to demonstrate use of safety equipment.
  • Ensured proper disposal of hazardous waste according to established protocols.
  • Inspected work areas for unsafe conditions and practices; provided guidance on corrective actions as needed.
  • Analyzed incident data to identify trends in injuries, illnesses and accidents.

Quality Supervisor

FedEx Supply Chain
Union City, GA
12.2020 - 01.2022
  • Kept up to date on compliance regulations and institutional policies, implemented new procedures to meet adjusted standards and communicated changes to personnel.
  • Enforced adherence to industry standards by monitoring employee performance during inspections.
  • Created detailed reports summarizing quality assurance findings and provided recommendations for improvement.
  • Performed root cause analysis of non-conforming products and identified corrective actions.
  • Supervised and guided inspectors, technicians, and other staff.
  • Tracked key performance indicators and anticipated and corrected trends that compromised achievement of targets.
  • Initiated and implemented standards and methods for inspection, testing and evaluation.
  • Assuring accurate disposition of non-conforming products, including management of product damage, expiry, quarantine, holds, returned goods, and recalls, ensuring that all information is properly communicated to the customer concerning non-conforming.
  • Designed internal control policies to improve audit scores.
  • Maintained open communication with external auditors regarding coordination of audits.

Technical Document Control Coordinator

FedEx Supply Chain
Union City, GA
09.2019 - 01.2020
  • Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
  • Maintained and updated document control database with new documents, revisions and changes.
  • Reviewed internal documentation for completeness, accuracy and conformance to corporate standards.
  • Destroyed obsolete and outdated records using company-mandated procedures.
  • Managed document processes through scanning, filing and transmitting while following all standard procedures.
  • Created reports for management regarding document control status.
  • Coordinated reviews and approvals of documents by appropriate personnel within established timelines.
  • Conducted periodic audits of physical files against electronic records stored in the system.
  • Gathered and distributed content management system training materials to users.

Quality Coordinator

FedEx Supply Chain
Union City, GA.
11.2018 - 09.2019
  • Trained and led staff on proper QA standards.
  • Investigated customer complaints regarding product defects or non-conformance issues.
  • Kept records of quality reports and statistical reviews.
  • Created reports summarizing key findings from inspections, investigations, audits and other activities related to quality control.
  • Implemented corrective action plans for process improvement initiatives based on audit findings.
  • Conducted internal audits to verify that products comply with established specifications and industry standards.
  • Created report formats for distribution, standardizing quality control metrics around consistent, measurable guideposts.
  • Troubleshot product issues and fixed problems.
  • Investigated customer complaints related to quality issues, identified root cause and implemented corrective actions.

Quality Assurance Leader

DHL Supply Chain
Union City, USA
12.2015 - 11.2018
  • Maintained robust internal systems to ensure consistent quality standards.
  • Analysis of customer and regulatory requirements to assess their effect on the internal quality system.
  • Facilitated thorough support for external audit processes.
  • Coordinates logistics for importing, exporting, and Hazmat shipping operations.
  • Analyzed customer feedback data to identify areas where additional quality control measures were needed.
  • Developed and implemented quality assurance policies, procedures and standards to ensure product quality.

Inventory Lead Clerk

Newell Rubbermaid
Atlanta, GA
01.2013 - 12.2015
  • Troubleshot office equipment, computer hardware and software issues.
  • Analyzed data to identify areas requiring improvement in efficiency or cost-effectiveness.
  • Implemented process improvements that reduced costs while maintaining quality standards.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
  • Monitored and reported on key inventory performance indicators to senior management regularly.

Education

High School Diploma -

Saint Gregory High School
Hemet, CA

College -

Memphis State University
Memphis, TN

Skills

  • Knowledge of regulatory standards ISO 9001, ISO 45001, ISO 13485, 21 CFR, 29 CFR, and OSHA
  • Regulatory compliance
  • Process safety management
  • Safety inspections
  • Chemical management
  • Environmental monitoring
  • Stormwater management
  • Behavior-based safety
  • Hazard identification
  • Waste management
  • Incident investigation
  • EQMS Management
  • Complaint investigation
  • Presentation design
  • Data collection
  • Continuous improvement
  • Risk analysis and mitigation
  • Internal auditor
  • Software testing
  • Document control
  • Six sigma methodology
  • Data analysis
  • Process development
  • Quality systems
  • Microsoft Suite Programs
  • SAP
  • Warehouse Management Systems
  • Implementing Corrective Actions
  • Process Improvement Implementation
  • Customer Relations
  • Communication
  • Leadership

Certificates / Awards

  • Graduate of Emerging Leaders Program, 2019
  • FedEx Bravo Zulu Award, 2020, 2021, 2022, 2023, 2024
  • QMS for Medical Devices: FDA QSR and ISO 13485:2016, Oriel STAT A MATRIX, 2019
  • Green and Black Six Sigma Certificate
  • OSHA 10 Certificate
  • OSHA 30 Certificate
  • First AID and AED Certificate
  • OHSAS 18001 Certificate

Timeline

EHS Supervisor

FedEx Supply Chain
12.2022 - 08.2024

Quality Supervisor

FedEx Supply Chain
12.2020 - 01.2022

Technical Document Control Coordinator

FedEx Supply Chain
09.2019 - 01.2020

Quality Coordinator

FedEx Supply Chain
11.2018 - 09.2019

Quality Assurance Leader

DHL Supply Chain
12.2015 - 11.2018

Inventory Lead Clerk

Newell Rubbermaid
01.2013 - 12.2015

High School Diploma -

Saint Gregory High School

College -

Memphis State University

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YaVonna Smith