Open To Work
Yawetau Salem
Melbourne,VIC
Work Preference
Summary
Dynamic banking and sales leader specializing in strategic business development and client retention. Proven track record of driving revenue growth across multiple branches while enhancing customer engagement and optimizing team performance. Expertise in forging strategic partnerships to deliver sustainable profitability.
Overview
33
33
years of professional experience
Work History
Senior Corporate Relationship Manager
Papua New Guinea National Banking Corporation
Port Moresby, Papua New Guinea
04.2025 - 07.2026
- Increasing and Driving Retail Banking sales across 7 branches Nationwide.
- Focused on expanding bank sales across various segments.
- Developed and maintained strong relationships with corporate clients in the banking sector.
- Managed existing business portfolios while developing and sourcing new business opportunities.
- Demonstrated expertise in managing business retention strategies.
- Facilitated client communication with internal teams to effectively address client needs.
- Conducted regular client meetings to review account performance and services offered.
Head of Sales
PNG Peoples Micro Bank Limited
06.2023 - 03.2025
- Managing the development and execution of banking sales strategy to drive revenue growth and market share.
- Manage and oversee all banking sales functions, lead and motivate high-performing teams, and ensure alignment with organizational objectives.
- Executed targeted strategies that increased business acquisitions.
- Developed sales strategies to enhance customer engagement and market share.
- Implemented programs enhancing client retention and enabling cross-selling opportunities.
- Led and mentored sales teams to improve performance and productivity.
- Facilitated development of strategic partnerships, strengthening stakeholder relationships.
Relief Executive General Manager of Sales
National Development Bank
05.2023 - 05.2023
- Managed and oversaw banking sales functions, led high-performing teams, ensured alignment with organizational objectives.
- Managing the development and execution of banking sales strategy to drive revenue growth and market share.
- Developed strategies that increased business acquisitions in targeted markets.
- Implemented client retention strategies and cross-selling techniques, enhancing customer loyalty.
- Cultivated strategic partnerships to enhance business opportunities and collaboration.
- Achieved sustainable profitability and competitive advantage through effective business strategies.
Head of Priority Segment
Kina Bank Limited
02.2018 - 05.2023
- Managing Business Growth and Profitability for Bank's Priority Client portfolios.
- Implemented strategies for sustainable client revenue growth by enhancing service offerings.
- Managed customer retention initiatives, upselling, and cross-selling tailored solutions to enhance client loyalty.
- Developed strategic business directives to optimize client portfolio performance.
- Initiated collaboration with senior leadership to align client strategies with organizational objectives.
- Leveraging existing networks to identify and penetrate new business opportunities
Head of Personal Customers
Kina Bank Limited
02.2018 - 08.2019
- Managing and leading a high-performing sales team to drive and source new business opportunities.
- Implemented growth initiatives focused on new customer acquisitions and retention programs.
- Managed customer acquisitions and drove revenue growth through targeted strategies.
- Developed referral partnerships and expanded bank market presence to enhance customer outreach.
- Sustainable profitability through development of innovative retail banking solutions.
Regional Manager PNG, Home Finance Business
Westpac Bank-PNG-Limited
01.2016 - 02.2018
- Drove growth in SME initiatives and consumer lending nationwide.
- Provides leadership, direction and coaching, and operational oversight to ensure alignment with organizational objectives and exceptional customer experience.
- Guided branch managers to achieve sales targets and enhance customer acquisition, contributing to sustainable revenue growth.
- Strategic business development across all branches
- Collaborated with teams to strengthen market presence through joint initiatives, enhancing overall brand visibility.
- Leadership, coaching, and operational oversight to meet organizational objectives
- Implemented strategies to introduce exceptional customer experiences across all service touchpoints.
Regional Manager - SME & Consumer Lending
Westpac Bank-PNG-Limited
09.2012 - 01.2016
- Achieved annual lending volume targets to drive revenue growth.
- Managed growth of small to medium enterprise initiatives nationwide and consumer lending.
- Led operational oversight ensuring alignment with organizational objectives and delivery of exceptional customer experience.
- Guided branch managers and regional sales team to achieve sales targets.
Area Manager - Region 2
Westpac Bank-PNG-Limited
06.2010 - 09.2010
- Managing and overseeing 9 bank branches across Papua New Guinea.
- Guided sales teams and supported branch managers in achieving regional growth targets through targeted strategies.
- Led initiatives to improve sales capability through training programs
- Drove cross-selling strategies that increased revenue across all branches.
- Ensured compliance by managing operational risk across all branches
- Developed performance monitoring metrics that ensured branches consistently met organizational objectives.
Multiple Roles
Westpac Bank-PNG-Limited
03.1993 - 06.2010
- Managed multiple responsibilities within the bank, enhancing my industry knowledge and skills.
- Cultivated professional experience to prepare for advancement into management roles.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Diploma - Management
Learning Potential International PTY LTD
Port Moresby, Papua New Guinea01-2016
Associate Diploma - Banking & Business Management
Institute of Banking And Business Management
Port Moresby, Papua New Guinea01-2003
High School - Certificate
Cameron High School
Alotau, Papua New Guinea01-1990
Skills
- Strategic Sales Leadership
- Business Development
- Networking
- Strategic Partnership
- Finance Operational Excellence
- Coaching
- Mortgage Lending
- Frontline Retail Banking
- Result-Oriented
- Tech-Savvy
Professional Certifications And Trainings
- Westpac Bank Corporations, Sydney Higher Achiever Award, 03/01/11
- Certificate in Kepner Tregoe (Problem Solving & Decision Making), 07/01/10
- Recruitment Certification of Accreditation - Westpac Bank PNG Ltd, 07/01/10
- Business Lending Application - Westpac Bank PNG Ltd, 05/01/10
- Leading the Customer Experience - Westpac Bank PNG Ltd, 10/01/08
- Introduction to Consumer Lending - Westpac Bank PNG Ltd, 10/01/07
- Special Recognition Award - Initiating process improvement in relation to 'Gold Cards', 2007
- Back to Basics - Certificate of Attainment - Westpac Bank PNG Ltd, 06/01/00
- Oral English Course - Pacific Training Academy, 04/01/98
- St John - Certificate of Basic Life Support, 05/01/97
Hobbies and Interests
- Meeting new people
- Traveling
- Socializing
- Reading
- Watching TV/ Movies
- Part Take in Community Programs
Key Professional Skills
- Strategic Sales Leadership in Finance Profitability Growth
- Business Development Expertise
- Networking and Strategic Partnership
- Finance Operational Excellence & Coaching
- Mortgage Lending
- Frontline Retail Banking
- Result-Oriented & Tech-Savvy
Visa And Working Rights
I have Permanent Residency status and Full working rights to live and work in Australia.
Timeline
Senior Corporate Relationship Manager
Papua New Guinea National Banking Corporation
04.2025 - 07.2026
Head of Sales
PNG Peoples Micro Bank Limited
06.2023 - 03.2025
Relief Executive General Manager of Sales
National Development Bank
05.2023 - 05.2023
Head of Priority Segment
Kina Bank Limited
02.2018 - 05.2023
Head of Personal Customers
Kina Bank Limited
02.2018 - 08.2019
Regional Manager PNG, Home Finance Business
Westpac Bank-PNG-Limited
01.2016 - 02.2018
Regional Manager - SME & Consumer Lending
Westpac Bank-PNG-Limited
09.2012 - 01.2016
Area Manager - Region 2
Westpac Bank-PNG-Limited
06.2010 - 09.2010
Multiple Roles
Westpac Bank-PNG-Limited
03.1993 - 06.2010
Diploma - Management
Learning Potential International PTY LTD
Associate Diploma - Banking & Business Management
Institute of Banking And Business Management
High School - Certificate
Cameron High School