Yaxizmarie Torres
Justin,TX
Summary
Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background, team-building, and customer service skills to a deadline-driven environment.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Aquino Pediatrics
04.2021 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Assistant
St. Vincent's Clalay Medical Group Pediatrics
03.2017 - 04.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
Key Holder
Dollar General Store
07.2016 - 03.2017
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Customer Service Representative
Walgreens
06.2015 - 07.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Medical Assistant Degree - Medical Assisting
Everest University
Orange Park, FL04.2017
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Direct Patient Care
- Phlebotomy
- Warehouse Experience
Additional Information
- Microsoft Office Proficient
- Customer Service Oriented
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
Aquino Pediatrics
04.2021 - 05.2024
Medical Assistant
St. Vincent's Clalay Medical Group Pediatrics
03.2017 - 04.2021
Key Holder
Dollar General Store
07.2016 - 03.2017
Customer Service Representative
Walgreens
06.2015 - 07.2016
Medical Assistant Degree - Medical Assisting
Everest University
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