Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yazaira Pardo

Kaufman,TX

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Walmart Associate

Sam's Club
10.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
  • Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.

Pizaa Hut Manager

Food Basics
04.2021 - 04.2023
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Education

High School Diploma -

Gary Campbell
Kaufman, TX

Skills

  • Customer Service
  • Time Management
  • Leadership Qualities
  • Customer interaction
  • Cash Handling
  • Complex Problem-Solving
  • Relationship Building
  • Retail Sales
  • Stocking and Receiving
  • Returns and exchanges
  • Self-Checkout Assistance
  • Friendly and Helpful
  • Adaptable and Flexible

Languages

Spanish
Limited Working

Timeline

Walmart Associate

Sam's Club
10.2023 - Current

Pizaa Hut Manager

Food Basics
04.2021 - 04.2023

High School Diploma -

Gary Campbell

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Yazaira Pardo