Accurate Quality Assurance Manager with more than 10 years of experience in the quality assurance industry. Adept at establishing requirements that meet quality assurance objectives and standards. Skilled at reporting QA results and project updates to management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager/ EHS Manager
Communications and Power Industries
Woodland, CA
01.2021 - Current
Established and maintained QA and Safety programs/systems for monitoring external and internal supplier, and equipment calibration including audits, controls, and corrective and preventative actions
Lead internal and external audits, identify gaps, and drive corrective actions to close the gaps in time
Conducting training classes for employees on environmental, health & safety requirements
Acting as liaison with customer auditors and assuming responsibility for ensuring corrective actions with customer specifications
Ensure compliance with industry standards, ISO and AS, OSHA, and government regulations, and monitor AR activities and safety requirements
Analyzed budgetary and financial data, identifying trends and recommending strategies to improve cost efficiency
Provided guidance and support to management on personnel issues, including performance management, employee relations, and HR policies and procedures
Developed policies and procedures for various government functions and organizations
Conduct risk analyses, verification, validation activities, and formal design reviews, as applicable
Supervised and guided inspectors, technicians and other staff.
Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
Created, edited and updated project manuals and technical documentation used by entire QA team.
Managed continuous improvement strategies to improve manufacturing margins and reduce costs.
Monitored production activities for conformance to established quality requirements.
Quality Assurance Manager/EHS Supervisor
Masonite
Stockton, CA
01.2017 - 01.2021
Supervised onboarding and training of new personnel to maximize capacities of quality assurance team.
Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
Managed testing cycles, test plan creation, development of scripts and coordination of user acceptance testing.
Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
Initiated change management practices that created new revenue streams and streamlined operational efficiencies.
Assist Corporate EHS and site management in developing health and safety programs and procedures.
Identified needed resources and aligned with project milestones, deliverables and prioritization for viable production planning.
Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
Quality Assurance Specialist
Apple Inc
Elk Grove, CA
02.2013 - 02.2017
Approved incoming materials by confirming specifications and approved finished products.
Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
Recommended improvements to systems and procedures for increased productivity.
Crafted quality control tests to analyze data for process improvement initiatives.
Implemented internal auditing practices to create standards and statutory obligation compliance reports.
Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Executed test cases and logged generated various reports and graphs for further analysis.
Project Quality Engineer
Najran Ltd.
Amman, Jordan
06.2008 - 02.2013
Developed and implemented quality assurance procedures for project management activities.
Analyzed customer requirements and identified areas of improvement for product quality.
Conducted regular reviews of project processes to ensure compliance with established quality standards.
Monitored performance metrics to identify potential risks and recommend corrective actions.
Collaborated with cross-functional teams to develop new strategies for improving product quality and reliability.
Investigated customer complaints regarding product defects or service issues.
Ensured that all production processes are compliant with ISO 9001 standards.
Education
Lean Management Facilitator Course
Masonite North America Training - CA -
01.2019
Associate of Science - Database Management
Cosumnes River College
Sacramento, CA
06.2018
Associate Degree - Management Information Systems
Cosumnes River College
01.2018
Bachelor of Science - Software Engineering
Al-Zaytoonah University
Amman, Jordan
06.2012
Skills
Project Management and Planning
Core quality tools
SAP, FDMA, Airtable, PowerBi and ERP
Operations Management
Root cause analysis
ISO, AS, and OSHA standards
Quality systems
Engineering Reliability
Continuous improvement
Safety and Quality Report
Attention to detail
Operation Monitoring
Data Analysis
Bilingual
SOP Development
Lean Manufacturing
Certification
CIS Database Analyst Cosumnes River College Dec 2019
Campaign manager 360 Google Mar 2023
Project Management Foundations Google Mar 2023
Quality Management System Masonite June 2018
Timeline
Quality Assurance Manager/ EHS Manager
Communications and Power Industries
01.2021 - Current
Quality Assurance Manager/EHS Supervisor
Masonite
01.2017 - 01.2021
Quality Assurance Specialist
Apple Inc
02.2013 - 02.2017
Project Quality Engineer
Najran Ltd.
06.2008 - 02.2013
Lean Management Facilitator Course
Masonite North America Training - CA -
Associate of Science - Database Management
Cosumnes River College
Associate Degree - Management Information Systems
Cosumnes River College
Bachelor of Science - Software Engineering
Al-Zaytoonah University
CIS Database Analyst Cosumnes River College Dec 2019
Campaign manager 360 Google Mar 2023
Project Management Foundations Google Mar 2023
Quality Management System Masonite June 2018
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