Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yazan Hijazi

Akron

Summary

I'm a quick-learning individual who worked in a variety of jobs and learned a lot going through learning and, studying at the same time was and still is a beautiful experience that made me learn a lot and gain a lot. At the same time, it's definitely a worth experience because of how many skills can teach especially for me, it made me a successful independent individual who dreams of reaching the skies soon.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Comfort Inn & Suites
07.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Routed incoming mail and messages to relevant personnel without delay.

Crew Member/Cashier

Hanini
10.2022 - 06.2024
  • Used the computer and tablets to enter information from customer calls and onsite service visits into the company's system.
  • Provided support and mentoring to new team members as they learned various navigational duties, such as helping customers and training them on making food.
  • Processed new orders quickly and accurately, completing a lot of daily transactions.
  • I was in charge of issuing receipts, refunds, change, and tickets.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member Staff

LMT Hartville
05.2022 - 10.2022
  • Used appropriate materials to package items like glass and other goods to prevent damage during shipping.
  • Properly assembled boxes and crates to protect materials during transportation.
  • Met production goals by maintaining high levels of productivity and effectively communicating with team members about orders and fulfillment.
  • Kept my workspace neat, clean, and safe to avoid hazards.

Team Member

Dunkin' Dounts
01.2022 - 05.2022
  • Used a point-of-sale system to enter orders, process payments, and issue receipts.
  • Handled customer complaints and kept the checkout area clean and tidy.
  • Counted drawers quickly and accurately at the start and end of each shift.

Education

Bachelor of Science - Professional Pilot

Kent State University
Kent
01.2026

High School - undefined

Green High School
Uniontown
01.2022

Skills

  • Heavy lifting
  • Time management skills
  • Customer needs assessment
  • Computer literate
  • Creative problem solving
  • Customer service
  • Excellent communication
  • Quick learner
  • Phone etiquette
  • File management
  • Hospitality services
  • Package and mail receipt
  • Guest relations
  • Cash handling

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
Japanese
Limited Working

Timeline

Front Desk Receptionist

Comfort Inn & Suites
07.2024 - Current

Crew Member/Cashier

Hanini
10.2022 - 06.2024

Crew Member Staff

LMT Hartville
05.2022 - 10.2022

Team Member

Dunkin' Dounts
01.2022 - 05.2022

High School - undefined

Green High School

Bachelor of Science - Professional Pilot

Kent State University