Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Yazan Jarrar

Parma,OH

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Results-driven Sales Manager bringing 3+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Bilingual biotechnology engineer with dedicated and driven nature. Organized go-getter equally comfortable collaborating with peers or working alone. Offering background overseeing projects advancing vaccine technologies. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Clinical Engineer

University Hospitals
Cleveland, OH
10.2022 - Current
  • Reviewed medical equipment specifications, manuals, and safety regulations to ensure compliance with organizational standards.
  • Installed, calibrated, and maintained a variety of biomedical systems such as patient monitoring systems and video towers.
  • Provided technical support for hospital staff in the use of medical equipment.
  • Conducted repairs on malfunctioning medical instruments using specialized tools and diagnostic software.
  • Works in the Operation Room, handles all the equipment.
  • Certified to work on anesthesia machines.
  • Ensured all medical device documentation was completed accurately and timely.
  • Collaborated with vendors to coordinate installation, repair, or removal of medical products from the facility.
  • Identified potential risks associated with the use of medical technology within the healthcare setting.
  • Evaluated product recalls issued by manufacturers to determine necessary corrective action plans.
  • Responded promptly to service requests made by physicians or nursing staff regarding defective clinical instruments.
  • Communicated key clinical engineering project risks and concerns to senior stakeholders for resolution.
  • Evaluated biomedical equipment to assess safety, efficiency and effectiveness.
  • Documented protocols and policies regarding operation, maintenance and repair of medical equipment.
  • Analyzed data, reviewed results from tests conducted and generated reports using different types of software programs.

Sales and Service Manager

Double Apple
Cleveland, OH
01.2020 - 10.2022
  • Tracked monthly sales to generate reports for business development planning.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Created and maintained sales environment to support business objectives.
  • Performed sales consultations and educated clients on products and services.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.

Sales and Service Manager

I Fix for you
Milwaukee, WI
11.2018 - 12.2019
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Evaluated and authenticated returns, exchanges and voids.
  • Monitored phone calls to provide feedback and coaching.
  • Educated customers about product or service offerings meeting individual needs.

Sales and Service Engineer Manger

Platinum for Scientific Technology
Amman, Jordan
10.2017 - 09.2018
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed and implemented new sales strategies to update product lines.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Attended trade shows for in-person engagement and network building.
  • Executed and created strategic sales plans to expand customer base and extend global reach.
  • Performed sales consultations and educated clients on products and services.
  • Achieved company growth and brand development through market expansion and sales.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.

Sales and Service Engineer

Alkwader for Medical Supplies
Amman, Jordan
02.2016 - 10.2017
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Demonstrated product features to align with customer needs.
  • Created and implemented store displays, promoting sales and growth.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed key customer relationships to increase sales.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Stayed up to date on company products and services to support sales objectives.
  • Conferred with customers to understand needs, recommend products and solve after-sale issues.

Education

Anesthesia Machine (Aisys Cs2 Device)

GE Health Institute
Waukesha, WI
01-2024

Ultrasound 101

Avante Health Solution
11-2023

Bachelor of Science - Biomedical Engineering

Hashemite University
Jordan
06.2016

Maintenance of CT Scan Machines

Hashemite University
09.2014

Maintenance of Dialysis Machine

Iradah
09.2013

2D AutoCad (R2010)

Engineers Training Center
Jordan
08.2013

Maintenance Anesthesia Machine And Defibrillator

Iradah
Amman
04.2013

Skills

  • Product and Service Management
  • Budgeting and P&L
  • Profit and Revenue-Generating Strategies
  • Persuasive Negotiations
  • Problem-Solving
  • Verbal and Written Communication
  • Bid Request Management
  • Time Management
  • Price Schedules
  • Sales Statistics Analysis
  • Product and Service Promotion
  • Decision Making
  • Customer Service
  • Bilingual in English and Arabic
  • Negotiations Expert and Strong Deal Closer
  • Continuous Improvements
  • Product Knowledge
  • Risk Mitigation
  • Communication and Engagement Techniques
  • Compelling Leadership Skills
  • Attention to Detail
  • Organizing and Categorizing
  • Organizational Skills
  • Analytical Problem Solving
  • Conflict Resolution Techniques
  • Preventive Maintenance Planning
  • Decision-Making Capabilities
  • Patient Safety Management
  • Safety Testing
  • Equipment Calibration
  • Active Listening
  • Task Prioritization
  • Troubleshooting Skills
  • Team Building
  • Self Motivation
  • Supplies Inventory
  • Problem-Solving Abilities
  • Multitasking
  • Teamwork and Collaboration
  • Production Support
  • Equipment Maintenance
  • Professionalism

References

  • Robert Allmandinger- Previous Team Leader at UH Cleveland Medical Center -Phone Number (440) 731 1061
  • Ali Al Khalil-Supervisor at Platinum Scientific Technology- Phone Number +962 7 9773 0090
  • Moe Alasali-Double Apple's owner-Phone Number (216) 296 9828
  • Bian Alasali- Cleveland Clinic employee-Phone number (216) 632 7633
  • Ammar Abd Al Khaleq- I Fix For You previous owner- Phone Number (414) 215 5153

Languages

English
Professional
Arabic
Native/ Bilingual

Timeline

Clinical Engineer

University Hospitals
10.2022 - Current

Sales and Service Manager

Double Apple
01.2020 - 10.2022

Sales and Service Manager

I Fix for you
11.2018 - 12.2019

Sales and Service Engineer Manger

Platinum for Scientific Technology
10.2017 - 09.2018

Sales and Service Engineer

Alkwader for Medical Supplies
02.2016 - 10.2017

Anesthesia Machine (Aisys Cs2 Device)

GE Health Institute

Ultrasound 101

Avante Health Solution

Bachelor of Science - Biomedical Engineering

Hashemite University

Maintenance of CT Scan Machines

Hashemite University

Maintenance of Dialysis Machine

Iradah

2D AutoCad (R2010)

Engineers Training Center

Maintenance Anesthesia Machine And Defibrillator

Iradah
Yazan Jarrar