Summary
Overview
Work History
Skills
Timeline
Generic

YAZAN ZUREIGAT

Bakersfield,CA

Summary

Customer-oriented Store Manager offering over 7 years of experience in retail operations, sales and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals.

Overview

7
7
years of professional experience

Work History

Retail Store Manager

Ihome Furniture
Bakersfield, CA
01.2017 - Current
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Compiled reports on sales activity, progress towards goals, and other metrics.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Monitored customer order process and addressed customer issues.
  • Maintained accurate records of customer interactions and transactions.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Greeted and assisted customers to foster positive experiences.
  • Recruited, hired and trained new hires to optimize profitability.
  • Conducted market research to identify industry trends and customer needs.
  • Posed as models for advertising, artistic creation and display of goods.
  • Educated customers about products and services offered by the company.
  • Resolved customer complaints promptly and efficiently.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Adhered to company initiatives and achieved established goals.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Reset store displays for special events and seasonal merchandise changes.
  • Monitored inventory levels and placed orders as needed.
  • Achieved cost-savings by developing functional solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.

Skills

  • Sales Growth
  • Retail Operations
  • Problem-Solving
  • Retail Employee Training
  • Quality Assurance
  • Dependable and Reliable
  • Quality Assurance Mindset
  • Customer Service
  • Inventory Control
  • Market Trend Awareness
  • Highly Motivated
  • Advertising and Marketing

Timeline

Retail Store Manager

Ihome Furniture
01.2017 - Current
YAZAN ZUREIGAT