Yazan Khader
Dallas,TX
Summary
Dynamic leader with a proven track record at Enterprise Rent-a-Car, enhancing operational efficiency and driving revenue growth. Expert in leveraging company software for strategic planning and fostering strong team development. Achieved top 50% in sales force rankings in DFW Area accross all positions, achieved 2nd in sales rankings in DFW area two consecutive months in a row, demonstrating exceptional relationship building and management skills.
Overview
9
9
years of professional experience
Work History
Assistant Branch Manager
Enterprise Rent-a-Car
Dallas, TX
12.2022 - Current
- Managing branch operational revenue and expenses
- Cold calling and marketing prospected corporate accounts and body shops in order to facilitate partnership and mutual business
- Contacting automotive insurance companies in order process rental coverage on insurance claims
- Calling Clients to set up rental reservations
- Maintaining a managing a fleet of 250 rental vehicles, ensuring all rentals are properly serviced, inspected, and meet all legal and safety requirements
- Meeting and exceeding Enterprise Rent-a-Car Northeast sales quotas and ranking over the top 50% of Enterprise’s Sales force each month
- Provided training to new employees on company policies and procedures.
- Ensured compliance with internal policies and procedures as well as external regulations.
- Created financial management mechanisms to minimize financial risk to business.
- Resolved customer issues effectively in order to maintain strong customer relationships.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Maximized sales potential by training new members in improved sales strategies.
- Monitored daily operations of the branch including sales, customer service, inventory control.
Assistant Operations Manager of IT
Marshall University
Huntington, WV
12.2022 - Current
- Optimizing and maintaining library computers and satellite lab equipment
- Programing, assembling, and reimaging computers
- Communicating with and assisting students with technical issues
- Educating and training students on Microsoft Office applications
- Managing 25 employees, including scheduling and delegating work responsibilities
- Organizing schedules, delegating duties, and day-to-day bookkeeping and operations of the IT team
Financial Advisor
World Financial Group
San Diego, CA
02.2022 - 12.2022
- Prospecting potential clients via networking and marketing in Texas, California, and West Virginia
- Cold calling potential clients forming a welcoming and transparent relationship
- Analyzing expenses, assets, and investments to better understand and cater to clients
- Underwriting life insurance, IULs, 401ks, and annuity policies that reflect the financial interests of clients
- Meeting with clients via zoom to discuss drafted policies to answer any questions and address any concerns
- Managing and developing internal team members
- Finalizing, coordinating, implementing, and delivering client policies
Assistant Media Planner
Horizon Media
Manhattan, NY
02.2021 - 02.2022
- Drafting United Healthcare campaign media plans for engagement, onboarding, public sector, and government campaigns
- Actualizing budgets for United Healthcare media campaigns
- Working with Horizon teams internally and with external partners to maintain campaign efficiency and execute programmatic buying
- Communicating with outside partners, requesting proposals, and evaluating requested proposals to create media plans and implement campaigns to gain market share and conquest customers from other major health insurance providers
- Managing United Healthcare campaign maintenance day to day
- Reporting on aforementioned campaigns on a biweekly and monthly basis to clients
- Monitored online conversations related to brand, product, service to identify potential influencers or partners for campaigns.
- Led community management efforts, engaging with audiences across social platforms to foster positive brand interactions.
- Leveraged marketing data to forecast marketing campaign success and sales trends.
- Collaborated with creative teams to ensure messaging was consistent across all channels.
- Prepared presentations summarizing progress updates or recommendations for clients.
- Conducted market research to identify new media trends and opportunities for brand growth.
Assistant Operations Manager of IT
Marshall University
Huntington, WV
05.2016 - 02.2021
- Optimizing and maintaining library computers and satellite lab equipment
- Programing, assembling, and reimaging computers
- Communicating with and assisting students with technical issues
- Educating and training students on Microsoft Office applications
- Managing 25 employees, including scheduling and delegating work responsibilities
- Organizing schedules, delegating duties, and day-to-day bookkeeping and operations of the IT team
Healthcare Consultant
Medtropolis Wellness Group
Huntington Beach, CA
05.2020 - 01.2021
- Revenue and cost operations analysis
- Analyzing population data and healthcare recruitment strategy implementation
- Translating patient-based care treatment strategies into practice
- Conducting program evaluations/ROI analyses to determine population health outcomes and savings
- Formulating strategic recommendations based on findings to management and external clients
- Serving as an analytic consultant who can explain complex measurement or analysis techniques and results in layman's terms
- Working with leadership to understand and interpret the impacts of cost and quality proposals
Economic Analyst
Medtropolis Wellness Group
Huntington Beach, CA
03.2020 - 05.2020
- Researching, analyzing data, applying statistical methods, and providing an interpretation of outcomes
- Designing, executing, and customizing qualitative and quantitative economic and market analyses and forecasts
- Gathering data from outside sources to identify and monitor healthcare market and economic conditions relevant to the healthcare industry to help identify national and global trends
- Providing timely economic and market research and analyses to assist Medtropolis Wellness in maintaining a competitive market advantage in the Huntington Beach area
- Developing and using additional decision support tools to assist in Medtropolis Wellness’ strategic planning, business planning, capital planning, financial planning, and performance measurement, to advance its strategic vision and guide investment and policy decisions
- Providing guidance and assistance to business lines on forecasting issues, business planning, and long-term trends in the economy affecting their respective businesses
Research Assistant
Marshall University
Huntington, WV
05.2018 - 07.2018
- Researching intergenerational trauma in African American communities
- Working with doctoral researchers to assist in data collection and analysis
Education
Bachelor of Business Administration - Economics
Marshall University
Huntington, WV12.2020
Skills
- Microsoft Office
- Adobe Creative Cloud
- Stata
- Regression analysis
- Python
- SAS
- Quick learner
- Resourceful learner
- Customer retention
- Operational efficiency
- Operations management
- Revenue generation
- Account collections
- Relationship building and management
- Team development
- Strong leadership
- Account management
- Staff education and training
- Sales expertise
- Strong interpersonal skills
- Risk assessment
Community Service
- Student Government Treasurer at Marshall University
- Battling Addiction club (opioid dependency) Vice President
- Muslim Student Association member
- Created a successful campaign and petition to rename Jenkins Hall, a building that idolized a confederate war general, to foster a diverse and inclusive community on Marshall University’s campus
Hobbies and Interests
- Healthcare
- Finance
- Public Health
- Health Economics
- Marketing
- Political Science
- Python & APIs
- Programmatic Marketing
- Sales
- Socializing
- Investing
- Life Insurance
- Health Insurance
- Real Estate
- Entrepreneurship
Languages
Arabic
Native/ Bilingual
Timeline
Assistant Branch Manager
Enterprise Rent-a-Car
12.2022 - Current
Assistant Operations Manager of IT
Marshall University
12.2022 - Current
Financial Advisor
World Financial Group
02.2022 - 12.2022
Assistant Media Planner
Horizon Media
02.2021 - 02.2022
Healthcare Consultant
Medtropolis Wellness Group
05.2020 - 01.2021
Economic Analyst
Medtropolis Wellness Group
03.2020 - 05.2020
Research Assistant
Marshall University
05.2018 - 07.2018
Assistant Operations Manager of IT
Marshall University
05.2016 - 02.2021
Bachelor of Business Administration - Economics
Marshall University
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