YAZAZMAN MYERS
Stone Mountain,Georgia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Document Processor
Ranstad Staffing
07.2023 - Current
- Provided assistance with inbound documents process
- Worked with internal staff to process documents and sent for closing.
- Converted documents from one application to another.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Follow guidelines and determine the decision based off of the criteria that was presented.
PSR - Patient Service Representative
ASK Consulting
12.2022 - 06.2023
- Take inbound calls
- Assist patients with enrollment in programs Direct/transfer calls
- Microsoft teams
- Using sales forces to update patient accounts
- Speak with third party to resolve issues including providers and insurance companies
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Built and maintained positive working relationships with patients and staff.
Waitress/Cashier
O’reily’s sports bar
07.2022 - 03.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Warehouse Associate/Order Picker
Amazon
05.2022 - 11.2022
- Picked and packed orders in a fast-paced environment, following the correct procedures for each task to ensure accuracy and safety
- Maintained awareness of surroundings at all times to avoid accidents with other associates or customers
- Followed instructions from supervisors regarding job duties and priorities during shift changes
- Worked within established time frames for completing tasks
Account Specialist
World Finance
01.2022 - 05.2022
- Provide in-person customer service, call customers to get them on track with payments, prepare loan documents, take payments, and more!
- Providing excellent customer service by assisting customers on the phone and in the office with questions, concerns, and product availability
- Preparing loan documents and managing the application process
- Providing quick and friendly customer service in taking and posting loan payments
- Contacting customers to help them get back on track if they have overdue payments
- Working with Management to maintain branch operating standards
- Maintaining customer relationships and keeping in contact with our customers regarding their loan status
- Reconciled customer accounts and identified discrepancies for further investigation.
- Set up new customer accounts and updated existing profiles with latest information.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
Warehouse Associate
Walmart Distribution
08.2021 - 02.2022
- Completes work assignments and priorities
- Complies with company policies, procedures, and standards of ethics/integrity
- Performs Loader duties as assigned by moving and loading freight manually
- Performs Order filler/Break pack duties as assigned Performs Packer duties as assigned
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Laundry Attendant
Courtyard Marriott
01.2021 - 07.2021
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Cleaned machine filters and lubricated equipment.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
- Observed and adjusted machine cycle times, achieving quality results.
Cashier
Atlanta’s Best Wings
10.2018 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Driver
EDS Service Solutions
02.2020 - 08.2020
- Moving vehicles between locations at the direction of the Lead Driver, Supervisor and/or Manager
- Safely operates vehicles by observing speed limits and other laws addressing moving vehicles, and reports all incidents to the Lead Driver or Supervisor
- Turns in any property the renter forgot in the rental vehicle to the Lead Driver, Supervisor, Manager and/or designated person.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Wheelchair Assistant/Zone Lead
Delta Global Services
03.2019 - 03.2020
- Assists and transports passengers requiring wheelchair assistance to/from assigned gate
- Safely lifts special needs passengers up/down stairs of aircraft and in/out of wheelchairs
- In a timely manner, escorts unaccompanied minors to/from flights and/or to meet a receiving adult
- Reads appropriate paperwork to identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination
- Assists special needs passengers and unaccompanied minors in transporting and claiming personal belongings and baggage
- Reads the airport monitors to determine arrival and departure information and arranges gate for incoming passengers who need special assistance
- Greets and escorts passengers in a friendly and courteous manner
- Uses PAXTrack system to report pick-up and drop-off of special needs passengers
- Communicates instructions and special services to gate agent or other personnel for passengers with special needs
- May assist in arranging ground transportation.
Front end cashier
McDonalds
01.2018 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Cabin Agent
ABM Industries
10.2017 - 04.2018
- Stocking and cleaning aircrafts
- Security check aircrafts
- Providing pilots and flight attendants with supplies needed
- Communicating with team members about assignment
- Prioritizing assignments and completing them in a timely manner
Education
GED -
Montgomery Job Corps Center
Montgomery, AL07.2017
Stanhope Elmore High School
Millbrook, AL05.2016
Skills
- Document Scanning
- Quality Assurance
- Database Management
- Data Entry
- Order Fulfillment
- Customer Service
- Patient Greeting
- Document Filing
- Eligibility Determination
- Payment Collection
- Cash Handling
Certification
National Healthcare Association Certified Medical
CPR and First Aid Certified
Timeline
Document Processor
Ranstad Staffing
07.2023 - Current
PSR - Patient Service Representative
ASK Consulting
12.2022 - 06.2023
Waitress/Cashier
O’reily’s sports bar
07.2022 - 03.2023
Warehouse Associate/Order Picker
Amazon
05.2022 - 11.2022
Account Specialist
World Finance
01.2022 - 05.2022
Warehouse Associate
Walmart Distribution
08.2021 - 02.2022
Laundry Attendant
Courtyard Marriott
01.2021 - 07.2021
Driver
EDS Service Solutions
02.2020 - 08.2020
Wheelchair Assistant/Zone Lead
Delta Global Services
03.2019 - 03.2020
Cashier
Atlanta’s Best Wings
10.2018 - 11.2020
Front end cashier
McDonalds
01.2018 - 07.2018
Cabin Agent
ABM Industries
10.2017 - 04.2018
GED -
Montgomery Job Corps Center
Stanhope Elmore High School
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