Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yazeed Al Rashaideh

Broken Arrow

Summary

Proven IT professional with a track record of enhancing network reliability and reducing cybersecurity incidents by 40% at Tulsa Library. Excelled in RF testing for Qualcomm, leveraging skills in Python and problem-solving to improve device performance. Skilled in collaboration and proficient across Linux, MacOS, Windows, and Android platforms. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

RF Test Driver

Integricom Client: Qualcomm
06.2024 - 08.2024
  • Android Device Testing: Performed RF testing on Android devices for Qualcomm, specializing in collecting logs using QXDM during small cluster and stationary tests.
  • Cluster and Stationary Testing: Conducted RF testing near cell sites and at cell edges, analyzing network performance in various signal environments.
  • Data Collection & Log Analysis: Utilized QXDM to collect and analyze logs, identifying and troubleshooting network issues that impacted device performance.
  • HTTP and UDP Testing: Executed HTTP downlinks and uplink, as well as UDP downlinks and uplink tests, to evaluate data transmission quality and network reliability.
  • Ping Testing: Carried out ping tests to measure latency and ensure network stability across different testing scenarios.

IT Administrator

Tulsa Library
04.2022 - 05.2024
  • System Administration: Managed and maintained the library's IT infrastructure, including servers, networks, and workstations, ensuring 99.9% uptime and reliability.
  • Technical Support: Provided comprehensive technical support to over 200 staff members across multiple branches, troubleshooting hardware, software, and connectivity issues in a timely manner.
  • Cybersecurity Management: Implemented and monitored security protocols, including firewalls, antivirus software, and encryption, reducing cybersecurity incidents by 40%.
  • Library Management System: Administered the library's integrated management system, overseeing database updates, backups, and user account management, contributing to a more streamlined cataloging and borrowing process.
  • Vendor Coordination: Worked closely with external vendors and service providers to procure and maintain IT equipment, software licenses, and support contracts, ensuring cost-effective solutions that met the library’s needs.

Education

Bachelor of Science - Cyber Security

Northeastern State University
Broken Arrow, OK
05.2024

Associate of Science - Computer Information Systems

Tulsa Community College
Tulsa, OK
05.2022

High School Diploma -

Jenks High School
Jenks, OK
05.2016

Skills

  • Linux,MacOS,Windows,Andriod
  • Python
  • Powershell Scripting
  • Wireshark
  • Scapy
  • Problem-Solving
  • Teamwork and Collaboration
  • Goal Setting

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

RF Test Driver

Integricom Client: Qualcomm
06.2024 - 08.2024

IT Administrator

Tulsa Library
04.2022 - 05.2024

Bachelor of Science - Cyber Security

Northeastern State University

Associate of Science - Computer Information Systems

Tulsa Community College

High School Diploma -

Jenks High School

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Yazeed Al Rashaideh