Yazen Al Nesheiwat
Poughkeepsie,NY
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Experienced with customer engagement and relationship management, ensuring seamless car buying experience. Utilizes negotiation techniques and product knowledge to meet and exceed sales objectives. Track record of fostering customer satisfaction and repeat business through effective communication and trust-building.
Overview
9
9
years of professional experience
Work History
Car Sales Advisor
Sean Mulcahy
05.2024 - Current
- Provided exceptional customer service, fostering positive relationships with clients to enhance satisfaction and loyalty.
- Demonstrated extensive knowledge of vehicle features and benefits, guiding customers through informed purchasing decisions.
- Assisted in managing inventory levels, ensuring accurate stock records and timely replenishment of vehicles on the lot.
- Conducted thorough vehicle inspections, identifying key selling points to effectively address customer inquiries and concerns.
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Increased car sales by implementing effective marketing strategies and collaborating with the advertising team.
Car Salesman/Transporter
Auto Sales
10.2023 - 05.2024
- Facilitate test drives, strive to meet sales targets and provide excellent customer service throughout the sales process. Following up with emails and phone calls. Vehicle knowledge.
BUSINESS ANALYST
WIRELESS EDGE
08.2022 - 04.2023
- Portfolio and Property Management, Processing Lease and Modification Applications, Reviewing and Maintaining Portfolio Information, and Generally Providing Support for Development and Operations of Towers and Cell Sites. Analyze customer needs and develop business requirements documents. Develop process models and workflow diagrams to support business requirements. Addressed and answered customer concerns through on-coming emails and phone calls. Building charts, graphs, sorting and filtering data with the following programs Excel, Word, Towersource.
CASHIER
CIRCLE K MOBIL GAS STATION
02.2022 - 05.2022
- Operated POS systems and balancing cash drawers accurately.
- Proficient in handling cash transactions and providing excellent customer service.
- Trained in upholding company policies and maintaining a clean and organized work environment.
- Restocked shelves efficiently to maintain organization and optimize inventory levels at store locations.
- Able to prioritize and multitask effectively in a fast-paced, high-pressure environment.
- Proven track record of problem-solving and resolving issues during overnight shifts.
- Proficient in making a variety of sandwiches quickly and efficiently.
CASHIER
CHESTNUT MARKET MOBIL
01.2022 - 02.2022
- Skilled in accurately counting money, processing credit/debit card payments, and issuing receipts.
- Demonstrated attention to detail, accuracy, and efficiency while replenishing inventory in a timely manner.
- Skilled in building custom sandwiches to customer preferences.
Manager
Van Wyck Deli
09.2018 - 01.2022
- Developed business plans and strategies to help grow family business. Monitored expenses to stay within budget limits. Managed staff recruitment, hiring, training and development. Implemented efficient processes for ordering inventory and tracking deliveries. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements. Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked. Delegated work to staff, setting priorities and goals. Knowledge of ingredients and flavor combinations, food safety and hygiene practices. Prepared and assembled sandwiches to customer preferences.
CASHIER/UNLOADER
DOLLAR TREE
05.2018 - 08.2018
- Managed high-volume of cash and credit card transactions accurately.
- Managed inventory by monitoring stock levels to prevent shortages.
- Collaborated with team members to efficiently unload delivery trucks and stock merchandise.
- Utilized strong active listening skills to understand and address customer concerns efficiently.
CREW MEMBER
MCDONALDS
07.2016 - 04.2018
- Strong attention to detail for accurate order processing and maintaining cleanliness.
- Outstanding communication skills in fast-paced team environment for excellent customer service.
- Prepared food orders quickly and accurately, ensuring customer satisfaction.
- Operated cash register efficiently and accurately, handling large volumes of transactions.
Education
CERTIFICATION IN COMPUTER REPAIR/NETWORKING -
Dutchess Boces
01.2018
Business Management - undefined
Dutchess Community College
01.2021
Skills
- Decision Making
- Problem-solving and critical thinking
- Team Leadership
- Marketing
- Salesforce Management
- Product knowledge
- Data Analysis and Visualization
- Conflict-management
- Customer Service
- Strategic thinking
- Sales pitch development
- Setting goals
- Sales
- Computer Skills
- Client relationship building
- Goal oriented
- Documentation and reporting
Languages
Arabic
English
Timeline
Car Sales Advisor
Sean Mulcahy
05.2024 - Current
Car Salesman/Transporter
Auto Sales
10.2023 - 05.2024
BUSINESS ANALYST
WIRELESS EDGE
08.2022 - 04.2023
CASHIER
CIRCLE K MOBIL GAS STATION
02.2022 - 05.2022
CASHIER
CHESTNUT MARKET MOBIL
01.2022 - 02.2022
Manager
Van Wyck Deli
09.2018 - 01.2022
CASHIER/UNLOADER
DOLLAR TREE
05.2018 - 08.2018
CREW MEMBER
MCDONALDS
07.2016 - 04.2018
Business Management - undefined
Dutchess Community College
CERTIFICATION IN COMPUTER REPAIR/NETWORKING -
Dutchess Boces
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