Yazen Saleh

• Maintained accurate employee records in HRIS and ensured compliance with company policies and legal requirements.
• Processed payroll changes, benefits enrollment, and time-off requests.
• Help with Sales and service calls when needed.
• calculate remote sales employees hours and commission for the week.

• Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
• Improved employee performance by implementing training programs and conducting regular performance reviews.
• Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
• Collaborated with area managers to evaluate needs and optimize operational plans.

Key Duties:

• Monitor purchase orders from issuance to delivery.
• Communicate with vendors/suppliers to confirm timelines.
• Resolve delays or shortages quickly.
• Update construction managers on material status.
• Maintain records of expedited orders and follow-ups.

• Retained excellent client satisfaction ratings through outstanding service delivery.
• Achieved monthly sales goals/metrics consistently becoming one of the top salesman in my team.
• Trained and mentored new sales representatives.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

• Property Sales specialist and certified agent.

• Always strive to ensure I meet my company standard sales goals and also exceed my own personal goals that I set every month.

• Coachable and have a very outgoing personality.

• Sold homeowners, condos, renters, identity theft, jewelry and landlord policies.

• Manager. Contact info at geico - (814) 460-4396

• Planned and resourced personnel and logistics for 7 operation stores resulting in managing 50 personnel trained to act quickly in critical roles.
• Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
• Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
• Insure that day-to-day operations of the business run smoothly.
• Insure that sales milestones are met on a monthly basis.
• Oversee the supervision of employees, motivate and lead employees.

• Developed and delivered engaging sales presentations to convey product benefits.
• Attended multiple advanced training sessions and conferences to increase product knowledge and productivity.
• Achieved monthly sales goal by promoting and enrolling clients by explaining programs and services to interested individuals.
• Contacted customers and prospects to generate new business to achieve company goals.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics for seasonal promotions.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.