Yazmean Fedrick
Winter Park,FL
Summary
With focus and ambitions I am set to accomplish my goals and gain experience in the marketing field of the music industry, and be a prominent member of a team that showcases great works.
Overview
6
6
years of professional experience
Work History
Barista
Alfond Inn
Winter Park, FL
03.2024 - Current
- Prepared high-quality espresso-based beverages and specialty drinks to meet customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest satisfaction.
- Trained new baristas on beverage preparation techniques and customer service protocols, fostering a collaborative team environment.
- Developed seasonal drink menus to align with local trends and enhance the overall guest experience at the café.
- Monitored inventory levels, placing orders for supplies to ensure optimal product availability without excess waste.
- Implemented efficient workflows during peak hours, improving service speed and reducing wait times for customers.
- Collaborated with management to design promotional events that increased foot traffic and boosted sales within the café area.
Bartender
Alfond Inn
Winter Park, FL
03.2024 - Current
- Crafted signature cocktails and maintained high-quality beverage standards.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Developed seasonal drink menus to enhance guest experiences and drive sales.
- Implemented efficient bar workflows, improving service speed during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Olive Garden - Darden
Orlando
11.2023 - Current
- Over 80% guest reviews on my outstanding service
- Successfully have regulars in just a two months of serving
- Memorization of the menu and wine pairings
- Contact: Krystal Borkowski - 407-381-8084
Host
Olive Garden - Darden
Orlando
04.2023 - 11.2023
- Host certified trainor
- Responsible for front of house guests
- Responsible for the up keep and cleanliness of the dining room
- Contact: Krystal Borkowski - 407-381-8084
Service Advocate
Target
Tampa
06.2020 - 01.2023
- Responsible for guest exchanges
- Responsible for stocking and checking inventory
- Trained in every department
- Contact: Mario Morales - maria.morales@target.com
Education
Associate of Science - Music Business Management
Valencia College
Orlando12-2026
Skills
- Classically Trained in music
- Sufficient in vocals
- Friendly and outgoing
- Team leadership
- Exceptional customer service
- Attention to detail
- Sufficient in Protocols
- Sufficient in Logic Daw Software
- Certified in Word, Excel, Powerpoint
LANGUAGES
English - Native or Bilingual Proficiency
Spanish - Professional Working Proficiency
Timeline
Barista
Alfond Inn
03.2024 - Current
Bartender
Alfond Inn
03.2024 - Current
Server
Olive Garden - Darden
11.2023 - Current
Host
Olive Garden - Darden
04.2023 - 11.2023
Service Advocate
Target
06.2020 - 01.2023
Associate of Science - Music Business Management
Valencia College
ORGANIZATIONS
- A Kids place - Foster Home (06/2022 - 09/2023)
- Summer Camp Counselor