Yazmeen McClain
La Porte,IN
Summary
Dynamic retail professional with proven expertise in customer service and sales at Walmart. Recognized for enhancing customer satisfaction through effective problem-solving and relationship building. Skilled in upselling strategies and maintaining organized merchandise displays, consistently achieving sales targets and fostering team collaboration to drive store performance.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Professional caregiver with experience in nurturing and educating young children. Skilled in creating safe and engaging environments, fostering emotional and cognitive development. Strong focus on teamwork, adapting to changing needs, and achieving positive outcomes. Reliable, patient, and empathetic with effective communication and problem-solving abilities.
Diligent [Desired Position] with solid foundation in providing nurturing and safe environments for children. Successfully implemented engaging activities that promote development and learning. Demonstrated effective communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate/Stocker
Walmart
08.2023 - 10.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Maintained organized merchandise displays to attract customers and promote sales.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Provided training and guidance to new associates on customer service standards and operational procedures.
- Addressed customer complaints promptly, resulting in improved satisfaction ratings and loyalty.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Childcare Provider
Bobbles Creative Learning Childcare
01.2020 - 07.2023
- Developed and implemented engaging educational activities tailored to children's developmental needs.
- Fostered a safe and nurturing environment, ensuring children's well-being and security throughout daily routines.
- Collaborated with parents to communicate child progress, addressing concerns and celebrating achievements effectively.
- Mentored new childcare providers, sharing best practices for activity planning and child engagement strategies.
- Supervised daily activities to ensure child safety and engagement in learning environments.
- Developed and implemented age-appropriate educational programs promoting cognitive and social development.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Education
High School Diploma -
Lapore High School
La Porte, IN06-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Customer engagement
- Relationship building
- Professional appearance
- Store maintenance
- Phone etiquette
- Conflict resolution
- Sales expertise
- Upselling strategies
Timeline
Retail Sales Associate/Stocker
Walmart
08.2023 - 10.2025
Childcare Provider
Bobbles Creative Learning Childcare
01.2020 - 07.2023
High School Diploma -
Lapore High School