Yazmen Settle
Lithonia,GA
Summary
Dynamic Clinical Mental Health Counselor with proven expertise at Creative Touch Counseling Center in conducting comprehensive intake assessments and crisis intervention. Skilled in care coordination and electronic health records management, I excel in fostering client advocacy and support services, ensuring seamless continuity of care and effective treatment outcomes.
Overview
4
4
years of professional experience
Work History
Clinical Mental Health Counselor
Creative Touch Counseling Center
04.2024 - Current
- Conducts biopsychosocial intake assessments and develops client-centered treatment plans.
- Provides individual and group therapy in person and via telehealth.
- Manages confidential documentation in compliance with HIPAA and ethical standards.
- Coordinates care with outside providers and addresses client crises with de-escalation techniques.
Behavioral Health Helpline Specialist (Intern)
NAMI Dekalb
01.2024 - 03.2025
- Handled crisis calls, performed risk assessments, and connected callers to emergency services or ongoing care.
- Maintained clear documentation of calls, referrals, and outcomes.
- Referred clients to mental health providers, Medicaid programs, and crisis response teams.
- Followed up to ensure continuity of care and tracked service engagement.
Remote Healthcare Configuration Analyst
Cotiviti
03.2021 - 10.2024
- Supported healthcare systems through policy configuration and issue resolution.
- Processed and audited large volumes of healthcare data for accuracy and compliance.
- Communicated across departments to ensure correct service authorization and benefit application.
Education
M.S. - Clinical Mental Health Counseling
Walden University
Minneapolis, MN03.2025
B.S. - Multimedia Journalism
Georgia Southern University
Statesboro, GA12.2016
Ph.D. - Industrial And Organizational Psychology
Walden University
Minneapolis, MNSkills
- Intake Assessments & Authorizations
- Crisis Intervention & De-escalation
- Care Coordination & Follow-Up
- Client Advocacy & Support Services
- HIPAA & Confidential Documentation
- Interdisciplinary Collaboration
- Telehealth & Remote Communication
- Policy configuration
- Wellness promotion
- Quality assurance
Timeline
Clinical Mental Health Counselor
Creative Touch Counseling Center
04.2024 - Current
Behavioral Health Helpline Specialist (Intern)
NAMI Dekalb
01.2024 - 03.2025
Remote Healthcare Configuration Analyst
Cotiviti
03.2021 - 10.2024
M.S. - Clinical Mental Health Counseling
Walden University
B.S. - Multimedia Journalism
Georgia Southern University
Ph.D. - Industrial And Organizational Psychology
Walden University
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