Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yazmin Lujan

Hobbs

Summary

Experienced in Customer Service. Enhanced client satisfaction by improving scheduling systems and maintaining confidentiality. Skilled in Microsoft Outlook and relationship buildings. Well organized and dependable with excellent leadership skills. Focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative. Exceptional abilities in conducting research, problem solving and prioritizing tasks. Seeking a challenging position with a growing team.

Overview

Work History

Administrative Assistant

Mayes & Mayes
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Organized, maintained and updated information in computer databases.

Lash Technician

  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Used advanced tools and techniques to create beautiful, custom lash looks.
  • Improved appointment booking efficiency with effective time management and organization skills.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.
  • Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
  • Educated clients on how to clean and maintain lash extensions.
  • Followed strict safety standards to protect clients from injury or infection.

Education

NYCA
Roswell, NM

Skills

  • Customer Service
  • Computer Skills
  • Office Administration
  • Time Management
  • File Organization
  • Microsoft Outlook
  • Customer and client relations
  • Computer Proficiency
  • Strong Problem Solver
  • Scheduling
  • Scheduling and calendar management
  • Filing and data archiving
  • Relationship Building
  • Prioritization

Languages

English
Spanish

Timeline

Administrative Assistant

Mayes & Mayes

Lash Technician

NYCA
Yazmin Lujan