Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yazmin Mandujano

Spring,TX

Summary

Experienced with front desk operations, customer service, and administrative tasks. Utilizes strong organizational and multitasking abilities to maintain efficient office flow. Knowledge of effective communication and problem-solving techniques to support team objectives and enhance client experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Office Assistant

WPI
01.2024 - Current
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Responded to inquiries from callers seeking information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Improved office ambiance and visitor comfort by maintaining clean and organized reception area.
  • completing customers or visitor check-in process
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Increased client retention by providing exceptional service while managing check-in and check-out processes.

Retail Sales Associate

Abercrombie & Fitch Kids
11.2023 - 06.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Education

High School Diploma -

Mount Carmel Academy
Houston, TX
06-2023

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Organizing and categorizing
  • Verbal communication
  • Administrative support
  • Mail handling
  • Mail distribution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Office Assistant

WPI
01.2024 - Current

Retail Sales Associate

Abercrombie & Fitch Kids
11.2023 - 06.2024

High School Diploma -

Mount Carmel Academy

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