Yazmin Rubalcava
Norwalk,California
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Trade Show Representative
Trade Show Temps
07.2022 - Current
- Managed company presence at multiple concurrent trade shows, ensuring consistent branding and messaging across all events.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Badge scanner
- Registration
Administrative Assistant
Total Protection Group
05.2019 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Offered technical support and troubleshot issues to enhance office productivity.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Used advanced software to prepare documents, reports, and presentations.
Loan Clerk
West Coat Pawn
02.2017 - 04.2019
- Facilitated training sessions for new hires to familiarize them with company procedures, software systems, and best practices in loan origination processes.
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Prepared all paperwork, checked identifying information and documented transactions.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
- Handled over 50 daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
- Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
- Assessed quality and value of incoming items and offered customers loans.
- Handled cash management duties effectively maintaining accuracy in daily reconciliations deposit preparations.
Shelf Stocker
Dollar Tree
11.2016 - 02.2019
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
- Ensured accurate pricing by routinely updating shelf tags and promotional materials.
Education
High School Diploma -
Norwalk High School
Norwalk, CA05.2011
Skills
- Data Collection
- Problem-Solving
- Attention to Detail
- Microsoft Office
- Engaging Presentation
- Social Media Promotion
- Expense Reporting
- Office Management
- Calendar Management
- Documentation And Reporting
- Travel Arrangements
- Spreadsheet Creation
- Administrative Support
- Phone Etiquette
- Filing and data archiving
- Advanced MS Office Suite
- Technical Support
- Financial Services
- Proofreading
- Appointment Setting
- Payroll
- Active Listening
- Microsoft Excel
- Microsoft Outlook
Timeline
Trade Show Representative
Trade Show Temps
07.2022 - Current
Administrative Assistant
Total Protection Group
05.2019 - 03.2022
Loan Clerk
West Coat Pawn
02.2017 - 04.2019
Shelf Stocker
Dollar Tree
11.2016 - 02.2019
High School Diploma -
Norwalk High School
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