Yazmine Griffin
Kyle,TX
Summary
Customer Service Specialist seeking a position that will allow me to grow my skills and career Professionally with experience in administrative support, ready to contribute effectively. Skilled in managing schedules, coordinating meetings, and handling correspondence. Strong focus on teamwork and achieving results, adaptable to changing needs. Reliable, organized, and proficient in office software and communication.
Overview
5
5
years of professional experience
Work History
Administration Intern
YMCA IT Dept.
05.2023 - 07.2023
- Maintained presentations and spreadsheets and performed data analytics
- Streamlined office processes by organizing files and updating digital record systems.
- Facilitated smooth project completion by providing timely support to team members
- Demonstrated strong multitasking abilities while handling multiple responsibilities simultaneously
- Managed inventory of office supplies, ensuring consistent availability of necessary items
Intern
PAWS Animal Shelter
01.2023 - 03.2023
- Assisted with animal care, socialization and training to prepare for adoption
- Managed Social Media postings
- Provided exceptional customer service by promptly addressing inquiries
- Supported staff members in their daily tasks, reducing workload burden
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks while adhering to deadlines.
Intern
Urban Roots
09.2022 - 12.2022
- Coordinated activities of volunteer groups
- Produced and prepared fresh produce for community distribution
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects, workshops, and presentations.
- Utilized strong communication abilities during presentations
- Maintained overall environment of safety and work procedure with employee
Sales Representative
Vector Marketing
06.2022 - 07.2022
- Remotely educated customers on CUTCO products and scheduled sales appointments
- Developed market trend knowledge to ensure achievement of performance goals
- Expanded customer base through cold calling, and relationship building.
Customer Service Intern
Travis County Health & Human Services
06.2019 - 07.2019
- Greeted customers; promptly and accurately
- Maintained a clean and safe environment
- Participated in training sessions focused on product knowledge and communication strategies
- Provided support via phone, email,ensuring responses to all inquiries.
Intern
AISD Gus Garcia Young Men’s Leadership Academy
07.2018 - 11.2018
- Greeted customers and provided directions within the facility
- Performed janitorial and light maintenance activities
- Contributed to a positive team environment by collaborating
Intern
Jump on It
06.2018 - 07.2018
- Company Overview: Travis County Health & Human Services
- Prepared and distributed outreach materials
- Prepared venues to ensure successful outreach events
- Travis County Health & Human Services
Education
Diploma - Buisness
LBJ Early College High School
7309 Lazy Creek Dr, Austin, TX 7872405.2022
Skills
- Microsoft Excel
- Microsoft Word
- Adaptable
- Quick Learner
- Customer Service
- Time Management
- Self-Motivated
- Diverse Experience
- Maintaining office supplies
- File organization
- Attention to detail
- Verbal and written communication
Timeline
Administration Intern
YMCA IT Dept.
05.2023 - 07.2023
Intern
PAWS Animal Shelter
01.2023 - 03.2023
Intern
Urban Roots
09.2022 - 12.2022
Sales Representative
Vector Marketing
06.2022 - 07.2022
Customer Service Intern
Travis County Health & Human Services
06.2019 - 07.2019
Intern
AISD Gus Garcia Young Men’s Leadership Academy
07.2018 - 11.2018
Intern
Jump on It
06.2018 - 07.2018
Diploma - Buisness
LBJ Early College High School
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