Summary
Overview
Work History
Education
Skills
Skills Expertise
Languages
Affiliations
Timeline
Generic

Yazmine Loredo

Newport News,VA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

CHKD
Newport News, VA
02.2025 - 05.2025
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Provided emotional support for patients and families during difficult times.
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Scanned documents into electronic medical records system.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.

Customer Service Representative

Alorica
San Antonio, TX
12.2024 - 01.2025
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Maintained records of customer interactions, transactions, comments and complaints.
  • Assisted in resolving disputes between customers and banks regarding suspicious transactions or account activity.
  • Responded promptly to inquiries regarding possible fraudulent activities reported by customers or other stakeholders.

Warehouse Associate

Nadine West
San Antonio, TX
01.2022 - 06.2023
  • Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
  • Participated in periodic audits of inventories for compliance purposes.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.

Warehouse Associate

TJ Maxx Distribution Center
San Antonio, TX
08.2021 - 12.2021
  • Updated and maintained databases with current information.
  • Labeled containers correctly for product identification purposes.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Maintained accurate inventory records through manual and computerized systems.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Assisted in packaging and labeling of products for shipment.

Resident Assistant

Landon Ridge Alamo Ranch
San Antonio, TX
10.2020 - 05.2021
  • Monitored food intake to ensure proper nutrition is maintained.
  • Assisted patients with activities of daily living, such as bathing and dressing.
  • Provided emotional support to family members during difficult times.
  • Participated in team meetings with nurses, physicians and other healthcare personnel regarding patient care needs.
  • Observed patient behavior and reported any changes to the supervising nurse.
  • Provided companionship by talking with the patient about current events or topics of interest.
  • Measured urine output on a regular basis to assess kidney function.
  • Answered call lights in a timely manner and responded appropriately to requests from patients or family members.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Education

highschool diploma -

Ingleside High School
Ingleside, TX
06.2019

Some College (No Degree) -

DelMar College
Corpus Christi

Some College (No Degree) -

St. Philips College
San Antonio

Skills

  • Patient care
  • Electronic medical records
  • Patient admissions
  • Customer service
  • Communication skills
  • Team collaboration
  • Time management
  • Confidentiality compliance
  • Inventory management
  • Problem solving

Skills Expertise

  • 9+ years of customer service
  • Knowledge of warehouse production
  • Experience in office management
  • Cash handling experience
  • 1 year of fraud specialist experience
  • Knowledge of some office administrative work

Languages

Spanish
Professional

Affiliations

  • Crochet
  • Hiking
  • Reading
  • Cooking

Timeline

Patient Care Technician

CHKD
02.2025 - 05.2025

Customer Service Representative

Alorica
12.2024 - 01.2025

Warehouse Associate

Nadine West
01.2022 - 06.2023

Warehouse Associate

TJ Maxx Distribution Center
08.2021 - 12.2021

Resident Assistant

Landon Ridge Alamo Ranch
10.2020 - 05.2021

highschool diploma -

Ingleside High School

Some College (No Degree) -

DelMar College

Some College (No Degree) -

St. Philips College

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