Jacob Gillespie
Torrance,CA
Summary
Detail-oriented logistics specialist with a strong focus on equipment monitoring and adherence to safety regulations. Recognized for patience and tact in customer interactions, ensuring secure transportation and client satisfaction. Dedicated logistics professional with expertise in route navigation, delivery coordination, and equipment monitoring. Proven ability to implement policies and ensure safe transportation, contributing to efficient operations and enhanced customer satisfaction.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Uber
Torrance, CA
03.2019 - Current
- Maintained vehicle cleanliness and performed regular maintenance checks.
- Adhered to traffic laws and safety regulations for secure transportation.
- Monitored road conditions during trips to adjust routes proactively for safety and efficiency.
- Diagnosed mechanical issues in vehicles using specialized diagnostic tools.
- Performed routine maintenance tasks including oil changes and tire rotations.
- Repaired engines, transmissions, and brakes to ensure vehicle safety and performance.
Assembly Lead
American Furniture Guild
San Pedro
01.2020 - 09.2021
- Inspected products for quality before transportation to ensure customer satisfaction.
- Communicated with customers regarding delivery schedules and special requests.
- Coordinated with vendors and suppliers to ensure timely delivery of parts and services for fleet maintenance.
- Developed and implemented fleet maintenance policies and procedures to ensure safe, reliable operation of vehicles.
Manager
DEA Transport
San Pedro, California
02.2012 - 04.2020
- Managed daily operations of transportation logistics and scheduling.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests, and inventory.
Education
High School Diploma -
San Pedro High School
San Pedro05-2008
Skills
- Transportation
- Delivery coordination
- Route navigation
- Logistics management
- Equipment monitoring
- Record keeping
- Problem solving
- Customer service
- Interpersonal communication
Timeline
Assembly Lead
American Furniture Guild
01.2020 - 09.2021
Owner/Operator
Uber
03.2019 - Current
Manager
DEA Transport
02.2012 - 04.2020
High School Diploma -
San Pedro High School