Yazmin Quintero
Mesa,AZ
Summary
Orderly and committed person offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time tasks.
Overview
1
1
Certification
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Administrative assistant
Farnsworth-Rick's management and realty
Mesa, AZ
01.2020 - Current
- Greeted visitors at front desk, assisted with inquiries, and scheduled appointments to enhance guest experience.
- Communicating with tenants: Answering questions and assessing tenants' needs
- Administrative support: Answering phones, filing, typing reports, and distributing correspondence
- Maintaining office supplies: Monitoring, maintaining, and replenishing office supplies
- Organized and maintained lease and contract files in property management office to ensure easy access and compliance.
- Maintaining tenant files: Scanning lease documents into the network and preparing and maintaining tenant lease files
- Collaborated with property manager on administrative and financial tasks to streamline operations.
Shift leader
Rubios costal Grill
Mesa, AZ
09.2018 - 03.2024
- Ensured adherence to brand standards for service, food quality, and safety, enhancing overall guest satisfaction.
- Created supportive environment for team members, fostering personal growth and collaboration.
- Leads with empathy, fairness, and a focus on teamwork.
- Treats employees with respect and recognition.
- Identifies and develops talent for future roles.
- Identified and developed talent for future roles, contributing to team continuity and skill enhancement.
- Ensures compliance with labor laws and regulations.
- Contributed to the business by preparing food, serving guests, and maintaining cleanliness in the store.
- Performed various tasks as required to support daily operations.
Cashier
Sears
Mesa, AZ
12.2016 - 06.2018
- Receive payment by cash, check, credit cards, and debit cards
- Assisted customers by providing information and resolving complaints to enhance customer satisfaction.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Created a friendly atmosphere by greeting customers as they arrived.
- Greet customers entering establishments.
- Assist customers by providing information and resolving their complaints.
- Maintained clean and orderly checkout areas and performed general cleaning duties to ensure a welcoming environment.
- Ensured cash drawers were accurate and properly stocked with change at shift start.
- Contributed to overall store efficiency by helping in fitting rooms and assisting customers with their items.
Education
High school or equivalent -
Skyline High School
Mesa, AZ 09.2014 - 05.2018
Skills
- Administrative skills
- File organization
- Record organization
- Data entry
- Microsoft Outlook
- Multi-line phones
- Office telephone systems
- Clerical support
- Time management
- Communication skills
- Customer service
- Relationship building
- Team leadership
- Team management
- Teamwork
- Food safety compliance
- Food safety
- Food hygiene
- Food preparation
- Cash handling
- POS systems
- Computer skills
- Physical document handling
- Food service experience
Personal Information
- Driving License: Yes
- Availability: Anywhere
Certification
Driver's License
Timeline
Administrative assistant
Farnsworth-Rick's management and realty
01.2020 - Current
Shift leader
Rubios costal Grill
09.2018 - 03.2024
Cashier
Sears
12.2016 - 06.2018
High school or equivalent -
Skyline High School
09.2014 - 05.2018