Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yazmín Alexandra Ardila Nino

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager Director

Advancom SAS
10.2020 - 07.2023
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Accomplished multiple tasks within established timeframes.
  • Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.

Key Account Manager

Balum
09.2019 - 10.2021
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
  • Consistently achieved top ranking in revenue and profit growth.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Maintained responsibility of sales, contracts, negotiations and reporting for account worth over $2M USD.
  • Provided servicing, management and retention of Broadcasters accounts worth over $1M USD.
  • Utilized HubSpot track customer information and drive purchases of new product.

Technical Expert

European Union Project (EuropeAid/136352/DH/SER/CO
01.2018 - 12.2019
  • Trained technical assistance over new technological developments and the future of TDT.
  • Trained technical assistance for defining a management plan and operation and maintenance of the public digital TV system.
  • Technical assistance for the promotion and divulgence of TDT in Colombia.
  • Created integrated operating model strategies tailored specifically to clients' business goals, budgets and available resources.

Senior Commercial Manager

AVCOM
09.2017 - 06.2019
  • Negotiated contracts and product prices by collaborating with vendors and developers.
  • Built relationships with clients to establish new contracts, establishing over 30% new contracts quarter.
  • Managed different marketing projects to increase product penetration in key sectors.
  • Coordinated employees selling products and services worth over $ 1M USD.
  • Managed and analyzed sales reports.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • Researched market to identify potential customers, increasing customer accounts 50%
  • Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.

Regional Director

Aicox Soluciones
06.2016 - 07.2017
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Promoted company by giving exciting and dynamic presentations to customers.
  • Recruited talented individuals bringing technical skills to sales and support departments.
  • Participated in promotional opportunities and onboarding of new accounts.

Regional Director

Aicox Soluciones
11.2012 - 05.2016
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Promoted company by giving exciting and dynamic presentations to customers.
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
  • Attended weekly meetings with head office to discuss and optimize strategies.
  • Trained new employees on proper protocols and customer service standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Sales Director

Aicox Soluciones
11.2010 - 11.2012
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Executed strategic plans for growth and new acquisitions.
  • Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
  • Exceeded sales goals through effective time management and resource allocations.

Support Engineer

Telefonica Movistar
02.2010 - 11.2010
  • Performed root cause analysis and general troubleshooting.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Technical support engineer for the Center of Broadcast and Transmission Control of National Public Radio and Television Colombia, RTVC.
  • Technical responsibility for automation systems, satellite compression header, Uplink satellite, contributions, and teleport.
  • Formulation of projects and execution related to the Broadcast and Transmission Center of RTVC.

Technical Support Engineer

Nueva Imagen Y Audio
05.2009 - 11.2009
  • Responsible for the design and bidding of the department, in the stage of digital television initialization.
  • Responsible for I+D+i projects with universities and technological companies, for the development of advanced digital TV services.
  • Explained technical information in clear terms to promote better understanding for non-technical users.

Engineering Manager

Radio Nacional Television De Colombia
03.2005 - 02.2009
  • Communications and operations engineer for the distribution and broadcast platform of public Colombian television, developing studies of technical viability, the market, and bidding.
  • Evaluated project requirements to identify and mitigate risks.
  • Addressed design challenges and evaluated alternative design models to meet project requirements.

Engineer

Caracoltv
05.2003 - 03.2005
  • Operations engineer in the broadcast control center of the International Channel, bringing about network management tasks and quality control of service and broadcast availability and of the satellite diffusion platform.
  • Performed preventative maintenance to keep tools and equipment functional.
  • Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.

Education

MBA - Digital Economy

Universidad Politécnica De Madrid
Madrid, Spain
09.2021

Bachelor of Science - Electrical, Electronics And Communications Engineering

Universidad Distrital Francisco Jose De Caldas
Bogota, Colombia
08.2003

Skills

  • Job Assignments
  • Standard Operating Procedures Proficient
  • Sales and Marketing
  • Creative Solutions
  • Lead Generation
  • Mergers and Acquisitions Knowledge

Certification

  • Certificate of Professional Registration of Electronic Engineering in Colombia No. CN206-38136
  • Electrics Engineer University degree approved by the Spanish Ministry of Education - 2012


Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Manager Director

Advancom SAS
10.2020 - 07.2023

Key Account Manager

Balum
09.2019 - 10.2021

Technical Expert

European Union Project (EuropeAid/136352/DH/SER/CO
01.2018 - 12.2019

Senior Commercial Manager

AVCOM
09.2017 - 06.2019

Regional Director

Aicox Soluciones
06.2016 - 07.2017

Regional Director

Aicox Soluciones
11.2012 - 05.2016

Sales Director

Aicox Soluciones
11.2010 - 11.2012

Support Engineer

Telefonica Movistar
02.2010 - 11.2010

Technical Support Engineer

Nueva Imagen Y Audio
05.2009 - 11.2009

Engineering Manager

Radio Nacional Television De Colombia
03.2005 - 02.2009

Engineer

Caracoltv
05.2003 - 03.2005

MBA - Digital Economy

Universidad Politécnica De Madrid

Bachelor of Science - Electrical, Electronics And Communications Engineering

Universidad Distrital Francisco Jose De Caldas
Yazmín Alexandra Ardila Nino