Yazneliz Diaz
Florida
Overview
2
2
years of professional experience
Work History
sales
self
Florida City
01.2025 - 07.2025
- Executed daily tasks with precision and efficiency.
- Delivered innovative solutions that improved team performance and outcomes.
- Organized and prioritized responsibilities to meet service goals effectively.
- Identified customer needs promptly to enhance satisfaction.
- Provided exceptional service through face-to-face and phone interactions.
- Addressed customer inquiries and requests to boost overall contentment.
- Engaged customers using strong interpersonal skills to foster relationships.
Front Desk Receptionist
Kc Wellness med spa
Florida City
06.2024 - 09.2024
- Created welcoming atmosphere for clients at wellness spa through warm greetings and attentive service.
- Managed phone calls and scheduled appointments to optimize efficiency for clients and staff.
- Maintained cleanliness and organization of front desk and waiting area to enhance client experience.
- Assisted clients with inquiries regarding services, products, and wellness treatments effectively.
- Processed payments and handled transactions accurately at reception desk.
- Collaborated with team members to ensure seamless daily operations of spa.
- Utilized scheduling software for appointment confirmations and secure management of client records.
Childcare Provider
Private Care
Florida City
02.2023 - 11.2023
- Supervised children during playtime, facilitating structured activities for engagement.
- Prepared nutritious meals and snacks, adhering to dietary guidelines for children.
- Organized educational games to enhance cognitive and social development among children.
- Communicated daily activities and child progress effectively to parents.
- Maintained a clean, safe environment by enforcing health and safety protocols.
- Assisted in developing individualized care plans tailored to children's needs and interests.
- Prepared meals, snacks, and refreshments according to dietary restrictions.
Education
High School Diploma -
Brandon Adult School
Brandon , Fl01-2026
Skills
- Customer service
- Time management
- Effective communication
- Basic meal preparation
- Activity planning
- Scheduling software
- Conflict resolution
Languages
spanish
Limited
English
Professional
Timeline
sales
self
01.2025 - 07.2025
Front Desk Receptionist
Kc Wellness med spa
06.2024 - 09.2024
Childcare Provider
Private Care
02.2023 - 11.2023
High School Diploma -
Brandon Adult School