Yazzrell Del Valle
El Paso
Summary
Dedicated correctional officer with strong skills in emergency response, inmate supervision, and conflict resolution. Proven ability to manage high-risk situations while ensuring safety and compliance within correctional facilities.
Reliable and committed to maintaining security and order with strong interpersonal skills and excellent judgment. Knowledgeable about safety procedures and crisis intervention, excelling in maintaining discipline and safety in challenging environments. Dedicated to creating safe and well-regulated facility, ensuring well-being of all individuals.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Correctional Officer
LaSalle
Sierra Blanca, TX
10.2025 - 06.2026
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Conducted counts every two hours as well as regular security checks to maintain safety within assigned areas.
- Assisted in responding to emergency situations, following established protocols for resolution.
- Collaborated with team members to facilitate daily operations and inmate supervision.
- Escorted inmates to authorized locations.
- Documented incidents and maintained accurate records of daily activities and inmate interactions.
- Engaged in conflict resolution techniques to de-escalate potential disturbances among inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Security Guard
Deployed Services
El Paso, TX
01.2024 - 08.2025
- Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.
- Served as primary point of contact for any security-related inquiries or concerns from staff members or guests.
- Performed routine equipment inspections, ensuring proper functionality and swift identification of issues requiring maintenance or replacement.
- Maintained strong communication with team members, enabling efficient coordination during high-pressure situations.
Customer Service Representative
Alorica
El Paso, TX
04.2023 - 09.2023
- Resolved customer inquiries and issues through effective communication across multiple channels.
- Collaborated with team members to improve service delivery processes and enhance customer satisfaction.
- Assisted in training new employees on company policies and customer service best practices.
- Utilized CRM software to track customer interactions, ensuring accurate documentation and follow-up.
Bistro Manager
Courtyard by Marriott
El Paso, TX
08.2022 - 02.2023
- Oversaw daily operations to ensure high-quality service and guest satisfaction.
- Managed staff scheduling and performance evaluations to optimize team efficiency.
- Developed and implemented training programs for new hires, enhancing service standards.
- Collaborated with kitchen staff to streamline menu offerings based on seasonal ingredients.
Education
No Degree - Communications
El Paso Community College
High School Diploma -
Ateneo Fuente
Saltillo, Coahuila.06.2012
Skills
- First aid training
- Emergency response
- Correctional facility procedures
- Inmate supervision
- Restraint techniques
- Self-defense tactics
- Weapons training
- Firearm operations trained
- Gang awareness
- Decision-making
- Problem-solving
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- Licensed Level 3
- Firearms Certified
- CPR Certified
Timeline
Correctional Officer
LaSalle
10.2025 - 06.2026
Security Guard
Deployed Services
01.2024 - 08.2025
Customer Service Representative
Alorica
04.2023 - 09.2023
Bistro Manager
Courtyard by Marriott
08.2022 - 02.2023
No Degree - Communications
El Paso Community College
High School Diploma -
Ateneo Fuente