Summary
Overview
Work History
Education
Skills
Timeline
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YAZZY WILDER

Bronx,NY

Summary

Experienced and dedicated professional with successful experience in fast-paced office settings, a proven track record in helping coordinate events and after-school programs while fostering a supportive learning environment for all individuals. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Skilled in event planning, program development, staff supervision, and effective communication, with a strong commitment to promoting diversity, equity, and inclusion. Passionate about creating enriching experiences that empower participants to learn, grow, and thrive.

Overview

13
13
years of professional experience

Work History

Operations Manager

The 52nd Street Project
04.2024 - Current
  • Aid the Executive Director by managing administrative duties, including handling bill processing, deposits, and invoices. Liaise with the outsourced Finance Department regarding these matters
  • Monitor staff expenses and receipts, and fulfill annual audit requests
  • Record and reconcile all transactions on a weekly basis, petty cash and expense advance transactions with correct coding and documentation
  • Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services
  • Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.


Administrative Assistant

Development Corp for Israel
03.2022 - 08.2023
  • Collaborated with sales staff in offices around the country regarding local and national sales and marketing initiatives on the
  • Executed administrative duties including, but not limited to, managing calendars, making appointments and prioritizing sensitive matters, arranging travel, creating and maintaining mailing lists in Excel and Constant Contact, and producing weekly and monthly campaign and sales reporting
  • Functioned as a department liaison between business development and marketing, assisting in the development of sales collateral
  • Managed internal and external inquiries using systems knowledge, creative investigation, innovative follow-up and problem solving
  • Negotiated contracts with vendors and suppliers for office materials, equipment and services

Community Coordinator

The 52nd Street Project
10.2016 - 02.2019
  • Supported Artistic Director, Associate Director, Director of Education and Program Director with all logistics and administrative duties involved in their programming
  • Supported the Development team with grant writing/deadline tracking, donor research and record maintenance, and relationship development
  • Assisted with planning the Annual Gala and other fundraisers, resulting in [$X] funds raised
  • Oversaw the Teen Employment and Internship programs, consisting of 4 interns per semester and 25 teen employees
  • Mentored college scholarship recipients, providing individualized coaching for scholars with the goal of helping them attain a positive academic and social experience
  • Liaised between Director of Education, the organization at large, and 50+ members and their families

Lead Teller

Capital One Bank
06.2015 - 10.2016
  • Mentored and worked with team to meet customer service expectations, and monthly goals, while resolving customer issues expeditiously
  • Ensured adherence to policies and procedures and regulatory compliance standards by staff
  • Completed required audits and reconciliations of consignment items, while maintaining the main vault and a cash box
  • Responsible for the daily operations of the branch, ensuring the branch was audit ready
  • Trained new employees on company policies, branch procedures, and performance standards


Retail Sales Consultant

At&t Mobility
04.2011 - 05.2015
  • Provided quality customer service to all customers, building loyal clientele, and multitasking in a fast paced team environment
  • Responsible for meeting all monthly sales goals and quotas, including customer service satisfaction, gross adds, upgrades, features, accessories, and total opportunities
  • Completed the Retail Management Development program to better assist management and sales staff with reaching store goals for gross adds, strategic products, WTR, and accessory per opportunity
  • Responsible for managing large business accounts such as Credit Suisse, Davines, and Via


Education

Bachelor of Arts - Economics

University of Michigan - Ann Arbor
Ann Arbor, MI
2009

Skills

  • Strong organizational and communication skills
  • Proficient in Microsoft Office, iWorks, Google Suite, IBIS, Transcend, Touchpoint, IRIS and OPUS
  • Reliable, adaptable, fast learner, honest and hard working
  • Event Officer on the Executive Board of The Dalton School Parent Association

Timeline

Operations Manager

The 52nd Street Project
04.2024 - Current

Administrative Assistant

Development Corp for Israel
03.2022 - 08.2023

Community Coordinator

The 52nd Street Project
10.2016 - 02.2019

Lead Teller

Capital One Bank
06.2015 - 10.2016

Retail Sales Consultant

At&t Mobility
04.2011 - 05.2015

Bachelor of Arts - Economics

University of Michigan - Ann Arbor
YAZZY WILDER