Summary
Overview
Work History
Education
Skills
Timeline
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Yearch Patel

Winder,GA

Summary

People and results-oriented professional with 4 years of experience in sales and 2 years of experience in management as a key carrier. Motivated and eager to learn new opportunities and willing to grow in my career. Invest in onboarding and training of HomeGoods employees to ensure every department runs smoothly, each decision is well judged, and all deadlines are met. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from the dynamic team and bring value through retail experience. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Key Carrier

HomeGoods
10.2021 - Current
  • Supervise another employee who is in trouble when processing
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Solve the unknown issues that come up
  • Supervise up to 15-20 employees per day
  • Take care of customer satisfaction & customer complaints
  • Decision Making to get merchandise out on the floor
  • Schedule making
  • Interviewing candidates
  • Train employees to learn more about their work
  • Assign projects to employees as well as help them when needed
  • Manage multiple projects throughout the day while managing the operations of the store
  • Help employees complete tasks when we are on a tight schedule or when they need extra help
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Implemented loss prevention strategies to minimize store shrinkage.

Backroom Coordinator

HomeGoods
04.2021 - 09.2022
  • Unload trucks of 1000 boxes
  • Led my team in working trucks in a certain timeframe
  • Assign employees in different areas to finish the truck
  • Manage 6-8 employees per day
  • Train new associates on how to properly and safely work
  • Help associates during their tasks
  • Maintained inventory for back-office supplies, computers and workstations.
  • Supervised processing of orders, order tracking, and delivery of goods

Merchandise Associate

HomeGoods
12.2019 - 04.2021
  • Unload trucks of 1000 boxes
  • Answer questions on thelocation, and availability of products from 25 customers per shift
  • Finish projects in aspecific timeframe given
  • Transported merchandise to the sales floor and restocked shelves, racks, and bins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
  • Greeted, serviced, and thanked all customers.
  • Built end caps and aisle displays to highlight products and support the latest promotions.

Shift Leader

Dairy Queen
06.2016 - 12.2019
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Shift Leader
  • Customer satisfaction
  • Run the staff when no manager is on duty, and train new staff members

Education

AACSB -

Georgia Gwinnett College “School of Business
Lawrenceville, GA
05.2023

Bachelor of Business Administration - Management

Georgia Gwinnett College
Lawrenceville, GA
05.2023

Skills

  • Decision Making
  • Time Management
  • Operations Support
  • Team Leadership
  • Team Supervision
  • Team Motivation
  • Cash Handling
  • Account Management
  • Creative Problem-Solving
  • Customer Service Management
  • Analytical Skills
  • Negotiation
  • Team Management
  • Communication
  • Networking
  • Organization
  • Complaint Resolution
  • Team Collaboration and Leadership
  • Role Modeling
  • Shift Scheduling
  • Emotional Intelligence
  • Conflict Resolution
  • Build connections
  • Advanced knowledge in WORD
  • Intermediate knowledge in EXCEL
  • Basic knowledge in PowerPivot

Timeline

Key Carrier

HomeGoods
10.2021 - Current

Backroom Coordinator

HomeGoods
04.2021 - 09.2022

Merchandise Associate

HomeGoods
12.2019 - 04.2021

Shift Leader

Dairy Queen
06.2016 - 12.2019

AACSB -

Georgia Gwinnett College “School of Business

Bachelor of Business Administration - Management

Georgia Gwinnett College

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Yearch Patel