Yebeen Chon
North Babylon,NY
Summary
Results-driven professional with expertise in interactive online education also customer service. Known for strong problem-solving skills and a commitment to exceptional customer service, ready to leverage experience in teaching and training to enhance student success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Math Tutor
Private Tutoring
Online
06.2025 - Current
- Developed customized lesson plans to meet diverse student needs and learning styles.
- Facilitated engaging online math sessions to enhance student understanding and retention of concepts.
- Utilized various educational tools and resources to support interactive learning experiences.
- Monitored student progress, providing timely feedback and strategies for improvement.
Online English Tutor
Donga Saesang Edu
Online
06.2025 - Current
- Developed engaging lesson plans tailored to individual student needs.
- Utilized online teaching platforms to deliver interactive English lessons effectively.
- Assessed student progress through regular quizzes and feedback sessions.
- Implemented innovative teaching strategies to enhance language acquisition.
Jewelry Sales Manager
LT Jewelry
South Korea
07.2023 - 07.2025
- Led daily sales operations, ensuring exceptional customer service and product knowledge.
- Trained team members on inventory management and sales techniques to enhance performance.
- Analyzed sales data to identify trends, informing product selection and promotional strategies.
- Developed engaging visual displays to attract customers and increase foot traffic in-store.
Translator
Private Individual
Online
01.2023 - 07.2025
- Translated complex documents from English to Korean, or Korean to English ensuring clarity and accuracy of content.
- Collaborated with clients to understand project requirements and deliver tailored translations.
- Reviewed and edited translations for consistency and adherence to client specifications.
- Utilized CAT tools for efficiency in translation processes, enhancing workflow productivity.
Education
Ph.D. - Pharmacy
St. John's University
Jamaica, NY05-2031
High School Diploma -
St. Johns The Baptist Diocesan High School
West Islip, NY06-2025
Skills
- Patience and empathy
- Expert problem solving
- Feedback provision
- Collaborative learning
- Creative teaching strategies
- Online teaching tools
- Writing instruction
- Cross-cultural awareness
- Bilingual in Korean & English
- Customer service
- Store operations
Accomplishments
- Resolved product issue through consumer testing.
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Improved effectiveness by integrating new resources and revamping approach.
- Tutored up to 8 students per month.
- Increased student's grade average by 25%.
Certification
- PharmD Candidate - Class of 2031, at St John's University
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Online Math Tutor
Private Tutoring
06.2025 - Current
Online English Tutor
Donga Saesang Edu
06.2025 - Current
Jewelry Sales Manager
LT Jewelry
07.2023 - 07.2025
Translator
Private Individual
01.2023 - 07.2025
Ph.D. - Pharmacy
St. John's University
High School Diploma -
St. Johns The Baptist Diocesan High School