Yecenia Delgadillo
Summary
Office Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic, 19+ years of Dental experience. Talented Treatment Coordinator focused on patient satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Manager/Treatment Coordinator/Insurance Coordinator
Sauter Orthodontics
Upland/Irvine/Long Beach/Torrance CA
05.2007 - Current
- Responsible for all patient accounts, accounts receivable and payable. Statements, day-sheet reports weekly, monthly reports, accounts receivables, posting and maintaining spreadsheets.
- Managed and processed payroll
- Responsible for office accounting and bank deposits
- Experienced in verifying HMO, DMO, and PPO insurance
- The insurance Coordinator filed all insurance claims and posted all insurance payments received from insurance companies. Responsible for creating a payment plan if needed. Entered all insurance plans and benefits into the system.
- Completed all employee work schedules, and managed practice schedules.
- Conducted marketing plan, targeting existing and prospective referral sources.
- Efficient in treatment coordination (General and Orthodontic)
- Receptionist Duties
- Excellent customer service
- Familiar with Orthodontic procedures and OSHA policies
- Team Leader
- Makes sure the patient leaves comfortably understanding the diagnosed treatment and financial options.
Office Manager/Insurance Coordinator/Treatment Coordinator
Bright Smile Dental Care
05.2006 - 05.2007
- Politely answered phones and scheduled or confirmed office appointments and surgeries.
- Completed patient paperwork and scanned it into Dentrix system.
- Confirmed patient insurance benefits and checked claim statuses.
- Billed Insurance and followed up on claims.
- Implemented Care Credit into practice.
- Directed and coordinated marketing activities and policies to promote Dental office.
- Mange treatment plans to maximize patient insurance benefits.
- Manage office production and collections.
Insurance Biller
Central Family Dentistry
Montclair Ca
11.2005 - 05.2006
- Politely answered phones and scheduled or confirmed office appointments and surgeries.
- Set up examination room and dental trays in preparation for examinations and procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Completed patient paperwork and scanned it into dental system.
- Assisted dentist in management of medical or dental emergencies when necessary.
- Accurately recorded treatment information in patient records.
- Confirmed patient insurance benefits and checked claim statuses.
- Billed Insurance and Posted payments.
- Claimed follow up on every patient.
Assisted Chair Side
Pomona Valley Dental
Pomona Ca
01.2004 - 12.2005
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Alerted other staff when patients arrived and prepared records for dentist review.
- Accurately recorded treatment information in patient records.
- Assisted dentist in management of medical or dental emergencies when necessary.
- Educated patients about proper oral hygiene and plaque control procedures.
- Competently prepared dental materials including cements, amalgams and composites.
- Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
- Successfully completed OSHA, ADA and HIPAA compliance trainings.
- Maintained proper universal precautions and infection control procedures at all times.
- Capably performed prophylaxis.
Education
High School Diploma -
Ganesha High School
Pomona, CA2003
Radiation Safety Certificate -
Hacienda La Puente Education
La Puente, CA2006
Certification
- Cpr Certifed
- Infection control and cal practice act compliant
Timeline
Office Manager/Treatment Coordinator/Insurance Coordinator
Sauter Orthodontics
05.2007 - Current
Office Manager/Insurance Coordinator/Treatment Coordinator
Bright Smile Dental Care
05.2006 - 05.2007
Insurance Biller
Central Family Dentistry
11.2005 - 05.2006
Assisted Chair Side
Pomona Valley Dental
01.2004 - 12.2005
High School Diploma -
Ganesha High School
Radiation Safety Certificate -
Hacienda La Puente Education
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