Summary
Overview
Work History
Education
Skills
Certification
Training
Languages
Timeline
Generic

Yecenia Lopez

San Jose,CA

Summary

Highly organized, dependable, and proactive Family Assistant with over 20 years of experience supporting busy households through a blend of childcare, personal assistance, Elder care and household management. Fluent in both English and Spanish, with excellent communication skills and a deep understanding of multicultural family dynamics. Skilled in scheduling, multitasking, and problem-solving, with a warm, discreet, and professional demeanor. Adept at creating structure in dynamic home environments while remaining flexible to changing family needs. Committed to providing a safe, nurturing, and well-organized household for every member of the family.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Family Assistant

Redwood Pacific Managment (Confidential)
04.2021 - Current
  • Provided dedicated services for family, including food preparation, assisting with household errands and elderly care.
  • Accompanied client to medical/dental appointments and other trips outside of the house, providing transportation, assistance and companionship.
  • Assisted client with personal care, such as moving from bed, bathing, dressing and grooming.
  • Helped monitor client's medications, exercises and diet to ensure well-being.

Yecenia is a key member of our team, contributing essential support to both the household and office environments. Functioning as a personal assistant to me and a day-to-day support for the family at large, she consistently brings reliability, organization, and discretion to everything she handles.

Her role blends administrative support, household assistance, and logistical execution. She is someone who anticipates needs, follows through without hand-holding, and helps keep the operational side of family life running smoothly. Yecenia’s presence is steady, adaptable, and deeply appreciated. She plays a behind-the-scenes but vital role in maintaining the organization and efficiency the family expects on a daily basis.

Current Responsibilities

Personal & Household Support:

  • Provides personal assistance to both the Estate Manager and Director of Properties.
  • Offers housekeeping coverage, as needed, allowing leadership to focus on management tasks.
  • Runs errands, handles donation drop-offs, and manages item pickups/deliveries (UPS, FedEx, etc).
  • Oversees sale and donation of personal family items via online platforms (Nextdoor, eBay, Craigslist, etc.).
  • Assists with household pet care and readiness.

Administrative & Office Support:

  • Helps coordinate calendars and schedule appointments for household and leadership.
  • Maintains and updates the master furniture inventory.
  • Supports travel research and coordination at the Estate Manager's direction.
  • Conducts vendor/product research for family needs.

Events & Gift Support:

  • Contributes to internal and family-related event coordination.
  • Assists with swag research, purchasing, and organizing distribution.
  • Supports anniversary and holiday gift preparation and delivery.

Team Integration:

  • Provides overflow support to the office administrator as needed.
  • Communicates clearly and professionally across all levels of the team.
  • Acts with discretion, trustworthiness, and consistent follow-through.

Nanny

Patricia Borrs
01.2019 - 04.2021
  • Managed the childcare and housekeeping responsibilities for a family of 5 including a 6 month old girl, 5 year old boy and 7 year old boy.
  • Aided the children in their education by helping with homework, supervising reading and activity prep.
  • Maintained the household by organizing, walking/feeding the pets, and doing various one-off errands.
  • Assisted in planning and decorating special events for the family.

Private Chef

Susan Wood (Roku Family)
12.2005 - 12.2020
  • Responsible for planning, executing and coordinating all aspects of meal preparation for family and company guests. This includes ensuring that the family's and guests' dietary requirements are met.
  • Consistently prepared meals that were well received by the family of various cuisines and according to dietary requirements.
  • Assisted family members to maintain healthy diets that improved their well-being.
  • Planned and executed company meals for high-level company execs.

Owner

Fine Catering by Chanel
05.2017 - 04.2020
  • Created and managed fine dining experiences for clients to enjoy special occasions and celebrations.
  • Collaborated with marketing to develop a brand and independently conducted business development to acquire new clients.
  • Managed and oversaw all food preparation, setup and serving of food for events.
  • Handled all aspects of food service management including food costing, pricing, inventory management, and vendor relationship management.
  • Hired and trained staff to perform at a high level to ensure quality standards.

Customer Experience Specialist

Pier 1 Imports
01.2017 - 01.2018
  • Processed payments, decorated spaces/displays and managed customer relations to increase store value.
  • Created a welcoming and exciting store environment while introducing customers to the store, directing customer traffic, and promoting store exploration.
  • Insured that customer's needs were met in a timely manner, and quickly and completely resolved customer issues.
  • Contributed to the overall health and performance of the retail store by supporting daily business operations and exceeding sales quotas.

Education

No Degree - Nutrition

Ohlone College
Fremont, CA
01-2015

Skills

  • Managing calendars, appointments, household tasks, and family schedules efficiently
  • Juggling various responsibilities simultaneously, from errands to childcare to administrative duties
  • Handling sensitive family matters and personal information with trust and integrity
  • Clearly and professionally interacting with family members, service providers, vendors, and children
  • Safely and efficiently completing tasks like school runs, grocery shopping, or appointments
  • Providing safe, engaging, and age-appropriate care and supervision for children
  • Adjusting to changing family needs, routines, or emergencies
  • Fluently speaking, reading, and writing in both Spanish and English

Certification

  • Holistic Natural Chef
  • Bauman College, Berkeley, ca
  • Issued 2016
  • No Expiration Date

Training

  • Landmark Forum Graduate/Advanced
  • Introduction Leader Program
  • Advanced Communication Courses
  • Completed Multiple Seminars on Professional and Personal Skills

Languages

English
Spanish

Timeline

Family Assistant

Redwood Pacific Managment (Confidential)
04.2021 - Current

Nanny

Patricia Borrs
01.2019 - 04.2021

Owner

Fine Catering by Chanel
05.2017 - 04.2020

Customer Experience Specialist

Pier 1 Imports
01.2017 - 01.2018

Private Chef

Susan Wood (Roku Family)
12.2005 - 12.2020

No Degree - Nutrition

Ohlone College