Yecenia Torres
Las Vegas,NV
Summary
Goal-oriented Backroom Team Member with four years of experience in inventory management. Stocked shelves and floor merchandise with precision. Maintained accurate inventory and shipping records. Strong multitasking, organizational and prioritization skills.
Overview
5
5
years of professional experience
Work History
Backroom Team Member
Tj Maxx Dept Store
12.2022 - 02.2023
- Followed orders precisely for correct items, sizes and quantities.
- Stocked merchandise in backroom and restocked storefronts and displays according to planograms.
- Supported loading docks and soft production areas of store.
- Placed backroom labels and RFID tokens to easily identify proper placement of stock.
- Cleaned and stocked backroom to maintain organization of facility.
- Inventory
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
COVID-19 Screener
Spring Valley Hospital
08.2021 - 04.2022
- Screen all visitors entering the hospital for any covid symptoms by taking temperature, asking health questions, follow all visiting policies and state guidelines
- Help visitors navigate the hospital, provide basic patient information to visitors, enforce no visitors cases, transport patients, help maintain a clean environment by constantly sanitizing work area, and help patients with check in forms.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Answered patient inquiries and provided information about healthcare services.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
Customer Service Associate
Kirkland's Home Store
07.2018 - 01.2021
- Customer service, cash register, unloading truck, opening boxes, merchandising, display setting, furniture assembly, inventory, BOPIS, and store cleaning.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Provided product and service recommendations to guide customers on products to meet varying needs.
Information Desk Representative
UMC Medical Center
02.2018 - 06.2018
- Helped with Kohl’s Keeping Kids Healthy Program
- Went to different schools and community events to educate third graders and families about nutrition, physical activities and habit changes to achieve a healthier lifestyle
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
No Degree - Nursing
Community College of Southern Nevada
Las Vegas, NVGED -
Community College of Southern Nevada
Las Vegas, NV06.2008
Skills
- Basic computer skills
- Strong work ethic
- Customer Order Fulfillment
- Backroom Organization
- Product Packaging
- Performance Goals
- Motivated Team Player
- Merchandise Requisition
- Cash Register Operations
- Rotate Stock
- Hospitality and Accommodation
- Merchandising and Display
- Product Sorting
- General Housekeeping
- Inventory Recordkeeping
- Return Processing Knowledge
- Store Planning and Display Design
- Stocking and Replenishing
- Sales Floor Replenishment
- Pick-Up Policies Understanding
- Promotional Display Building
- Cardboard Recycling
- Receiving
- Proper Storage Procedures
- Business Operations
- Hand Scanning
- Supply Tracking
- Great Planning Skills
- Online Ordering Knowledge
- Working with Teammates
- Purchase Order Review
- Tag Merchandise
- Organization and Categorization
- Truck Processing
- Stockroom Arrangements
- Customer Experience
- Team Meetings
- Update Signs
- Excellent Communication
Languages
Spanish
Native or Bilingual
Timeline
Backroom Team Member
Tj Maxx Dept Store
12.2022 - 02.2023
COVID-19 Screener
Spring Valley Hospital
08.2021 - 04.2022
Customer Service Associate
Kirkland's Home Store
07.2018 - 01.2021
Information Desk Representative
UMC Medical Center
02.2018 - 06.2018
No Degree - Nursing
Community College of Southern Nevada
GED -
Community College of Southern Nevada
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