Alexandra Nunez
Detroit,MI
Summary
Professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
8
8
years of professional experience
Work History
School Custodian
Advance Technology Labs
Detroit, MI
03.2023 - 04.2024
- Assisted with special events at the school by setting up tables, chairs and decorations.
- Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Notified supervisor of any maintenance needs identified while performing custodial duties.
Staff Management
SMX
Detroit, MI
10.2020 - 03.2022
- Enforced safety regulations among staff members while maintaining compliance with company policies.
- Conducted regular performance reviews with employees to ensure goals were being met.
- Planned activities to support system changes to meet organizational needs and requirements.
Sales Representative
T-Mobile
Florida, Pompano Beach
09.2016 - 12.2016
- Generated new sales leads through cold calling and networking activities.
- Reviewed monthly performance against targets set by management team.
- Answered store and merchandise questions and led customers to wanted items.
Education
GED -
Mercy Education
Detroit, MISkills
- Punctuality
- Bilingual English and Spanish
- Fast pace worker
- Customer Service Experience
- Custodial Experience
- Teamwork and management skills
- Attention to detail and critical thinking
Languages
English
Professional
Spanish
Professional
Timeline
School Custodian
Advance Technology Labs
03.2023 - 04.2024
Staff Management
SMX
10.2020 - 03.2022
Sales Representative
T-Mobile
09.2016 - 12.2016
GED -
Mercy Education
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