Yedidah King
Summary
Proven track record in enhancing client relationships and project management, notably at Jatjitjo Flex's. Excelled in workload management and client relationship building, achieving high client satisfaction and efficiency. Skilled in safety compliance and operations oversight, consistently delivering projects within deadlines and budget, ensuring optimal outcomes. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
21
21
years of professional experience
Work History
Independent Contractor
Jatjitjo Flex's
10.2020 - Current
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Customer Service Representative
Shiftgig
02.2017 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Shiftgig
01.2017 - 04.2022
Chef
Yah's Cuisine
08.2007 - 11.2014
- Managed and operated my own Vegan Restaurant.
- Maintained a well-organized place and kept work consistent.
- Placed orders to restock items before supplies ran out.
- Designed and prepared Vegan Dishes.
- Managed a team of employees.
Marketing Manager
Yah's Cuisine
01.2007 - 04.2014
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Sales Associate
Global Employment Solutions
07.2006 - 09.2007
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Security Officer
Securitas Security Services USA
01.2003 - 03.2006
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Bachelor of Science - Business Administration And Management
DeVry University
Downers Grove, IL10.2006
High School Diploma -
Ahkvah
Dimona Israel06.2006
No Degree - Private Security Training
Star Detective And Security Training
Chicago, IL12.2003
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
- Project Management
- Scheduling
Languages
Hebrew
Native or Bilingual
Timeline
Independent Contractor
Jatjitjo Flex's
10.2020 - Current
Customer Service Representative
Shiftgig
02.2017 - 04.2023
Shiftgig
01.2017 - 04.2022
Chef
Yah's Cuisine
08.2007 - 11.2014
Marketing Manager
Yah's Cuisine
01.2007 - 04.2014
Sales Associate
Global Employment Solutions
07.2006 - 09.2007
Security Officer
Securitas Security Services USA
01.2003 - 03.2006
Bachelor of Science - Business Administration And Management
DeVry University
High School Diploma -
Ahkvah
No Degree - Private Security Training
Star Detective And Security Training
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