YEE MAN THOLL
Brooklyn,NY
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Works with parents and teachers to implement personalized approaches for each student. Committed to providing culturally responsive support, meeting diverse needs of students.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Billing Specialist
Core Compliance Resources LLC
01.2023 - Current
- Used data entry skills to accurately document and input clients' statements.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
Stay at Home Mom
Self-employeed
11.2010 - 01.2023
- Raised a child in an exclusively bilingual (English & Cantonese) environment.
- Taught the child in specific parts of coursework, improving his academic performance.
- Volunteered in different schools' events including PTA fundraising and classroom's holiday celebrations.
Sales Associate
The Peak Towers Ltd & The Peak Tramways Co. Ltd.
01.2006 - 10.2010
- Supported the sales & marketing team in the Historical Gallery Opening press conference (Nov 2006).
- Assisted filming of local & overseas medias including Discovery Channel (USA), NHK (Japan) with more than 10 requests on average per month.
- Communicated with clients over various platforms including phone, email , web portal and chat to ensure customers received satisfactory and quality service.
Cultural Representative
Hong Kong Disneyland
01.2005 - 01.2006
- Received training in Florida's Walt Disney World in preparation for the grand opening of Hong Kong Disneyland (Jan 2005 to June 2005).
- Built strong knowledge of product lines to assist customers in selecting products meeting highly personal needs.
- Addressed customer concerns and resolved issues effectively.
Education
Bachelor of Commerce (Completed Year 1) -
The University of Sydney
Bachelor of Business & Administration -
Hong Kong Baptist University
06.2004
Skills
- Teacher Support and Collaboration
- Classroom support
- Parent Communication
- Small Group and Individual Assistance
- Caring and Empathetic Demeanor
- Social Skills Development
- Positive Attitude
- Computer and Microsoft Office Skills
Certification
- Teaching Assistant Certificate- Level 1 - March 2003
- Registered Behavior Technician Certificate- In progress - Expected completion May 2024
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Timeline
Billing Specialist
Core Compliance Resources LLC
01.2023 - Current
Stay at Home Mom
Self-employeed
11.2010 - 01.2023
Sales Associate
The Peak Towers Ltd & The Peak Tramways Co. Ltd.
01.2006 - 10.2010
Cultural Representative
Hong Kong Disneyland
01.2005 - 01.2006
Bachelor of Commerce (Completed Year 1) -
The University of Sydney
Bachelor of Business & Administration -
Hong Kong Baptist University
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