Yehimi Johana Gomez Martinez
LAWNDALE,CA
Summary
Seasoned Airport Operations Manager and Dangerous Goods Specialist with a proven track record at Copa Airlines. Excelled in enhancing safety management and implementing marketing strategies, leveraging expertise in Office 365 and training development. Recognized for driving operational improvements and adeptly managing emergency situations, embodying leadership and advanced technical skills.
Overview
17
17
years of professional experience
Work History
Dangerous Goods Specialist
Avianca Airlines
Bogota, Colombia
09.2016 - 10.2023
- Participated in training sessions regarding Dangerous Goods Regulations updates, changes or amendments.
- Identified, classified and segregated dangerous goods according to regulations.
- Monitored compliance with applicable laws and regulations governing the transport of dangerous goods.
- Performed quality control checks to ensure accuracy of documents related to dangerous goods shipments.
- Provided feedback on potential improvements in processes used when dealing with dangerous goods shipments.
- Ensured that personnel involved in the handling, loading and unloading and transporting of hazardous materials are properly trained in accordance with applicable regulations.
- Assisted with the preparation of manifest documents for dangerous goods shipments.
- Adhered to company safety procedures, OSHA requirements and DOT regulations.
Operational Safety Advisor
ARMY AIR ASSAULT AVIATION DIVISION
Bogota, Colombia
02.2014 - 12.2014
- Evaluated proposed changes in operations or processes for potential impacts on health and safety performance.
- Conducted safety audits and inspections of worksites to identify potential hazards and develop corrective action plans.
- Monitored and enforced safety behaviors and policies at worksites.
- Worked with cross-functional teams to achieve goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
- Prepared written reports summarizing investigations into accidents and incidents involving injury or illness.
Airport Operations Manager
Copa Airlines
Bogota, Colombia
05.2011 - 10.2013
- Analyzed data from previous years' operational activities to identify areas that require improvement.
- Assisted in preparing budget proposals for operational costs associated with running the airport facility.
- Responded quickly to emergency situations by taking appropriate action while following established protocols.
- Ensured proper handling of hazardous materials according to safety protocols.
- Resolved customer complaints related to their experience at the airport in a professional manner.
- Prepared monthly updates on financial performance metrics for senior management review.
- Organized and facilitated training sessions for new employees regarding safety protocols and procedures.
- Maintained records of operational activities such as flight schedules, passenger counts, cargo volumes.
Inspector of Operations
Opain Airport Entity
Bogota, Colombia
01.2007 - 01.2011
- I updated the flight arrival and departure information screens (FIDS, GIDS, BIDS) at El Dorado International Airport.
- I consolidated the registration and control of all activities carried out at El Dorado International Airport through the operations control center CCO.
- I optimized and streamlined airport operations in order to achieve the best customer satisfaction rates for airlines, passengers and other stakeholders.
Education
Psychologist - Humanities
Minuto De Dios University UNIMINUTO.
Bogota, Colombia04-2017
Diploma in Human Management - Humanities
Minuto De Dios University UNIMINUTO
Bogota, Colombia08-2016
Technician in Airline And Travel Agency Management - Airport
Aeronautical School of Colombia
Bogota, Colombia12-2006
Bachelor of Science - Human Sciences
Bachiller En Ciencias Humanas. Colegio Manuelita S
Manuelita Sáenz School “IED”11-1999
Skills
- Microsoft Office 365 tools
- Management of virtual training platforms
- Management of security software programs, Amadeus, SAP
- Customer service
- Transportation safety management
- Emergency response planning
- Hazard communication standards
- Dangerous goods classification
- Regulatory compliance expertise
- Personal protective equipment
- Confined space entry
- Risk assessment proficiency
Languages
English
Native/ Bilingual
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Dangerous Goods Specialist
Avianca Airlines
09.2016 - 10.2023
Operational Safety Advisor
ARMY AIR ASSAULT AVIATION DIVISION
02.2014 - 12.2014
Airport Operations Manager
Copa Airlines
05.2011 - 10.2013
Inspector of Operations
Opain Airport Entity
01.2007 - 01.2011
Psychologist - Humanities
Minuto De Dios University UNIMINUTO.
Diploma in Human Management - Humanities
Minuto De Dios University UNIMINUTO
Technician in Airline And Travel Agency Management - Airport
Aeronautical School of Colombia
Bachelor of Science - Human Sciences
Bachiller En Ciencias Humanas. Colegio Manuelita S
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