Yehoshua Serrano Ortiz
1154 Arcadia St. Bethlehem,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Handler (Packer)
Just Born Quality Confections
11.2022 - Current
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
- Reduced damaged goods by employing safe packaging methods and materials.
- Enhanced customer satisfaction through timely delivery of packages and accurate tracking information updates.
- Streamlined inventory management with meticulous organization and record-keeping procedures.
- Collaborated with team members to prioritize urgent shipments for expedited processing and delivery.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
- Assisted in training new employees on company policies, safety measures, and handling techniques to ensure consistent quality across the team.
- Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.
Warehouse Packer
Walmart Distribution Center
01.2020 - 02.2022
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Expedited shipping times, maintaining close attention to priority orders and deadlines.
- Contributed to positive team dynamics through clear communication and collaborative problem-solving efforts.
- Minimized product loss by reporting any damaged or missing items immediately upon discovery.
- Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
- Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
- Participated in continuous improvement initiatives aimed at optimizing warehouse processes for better performance outcomes.
Ride Operator
Dorney Park & Wildwater Kingdom Amusement Park
05.2019 - 11.2019
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Education
Associate of Arts - Architecture
Northampton Community College
Bethlehem, PAHigh School Diploma -
Freedom High School
Bethlehem, PA05.2018
Skills
- Proficient in [Software]
- Marketing Knowledge
- Inventory Coordination
- Workplace Safety
- Packing Skills
- Equipment Operation
- Quality Assurance
- Inventory Control
- Team Leadership
- Problem Solving
- Creative Problem-Solving
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Handler (Packer)
Just Born Quality Confections
11.2022 - Current
Warehouse Packer
Walmart Distribution Center
01.2020 - 02.2022
Ride Operator
Dorney Park & Wildwater Kingdom Amusement Park
05.2019 - 11.2019
Associate of Arts - Architecture
Northampton Community College
High School Diploma -
Freedom High School
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