YEHUDA CORIAT
Hewlett
Summary
Account Manager with extensive experience in business acquisition and client relationship enhancement. Achieved a significant increase in receivables from 60% to 95% at Citadel Care Centers. Proficient in negotiation and committed to meeting organizational objectives while providing exceptional account service. Recognized for strong business acumen and innovative sales strategies that drive consistent success.
Overview
8
8
years of professional experience
Work History
Account Manager
JP Impact LLC
05.2025 - Current
- Provided training and support to junior account managers on best practices.
- Resolved client issues promptly to maintain positive relationships.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Provided training and guidance to new Account Managers.
- Maintained accurate records of all customer interactions in the CRM system.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Onboarded new team members to integrate into organization.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Presented product features and advantages to potential customers during sales meetings.
- Addressed customer questions and concerns regarding products and services.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Managed client relationships to ensure satisfaction and retention.
- Facilitated regular meetings with clients to discuss project status and updates.
- De-escalated customer interactions by providing alternative solutions to issues.
- Ensured compliance with industry regulations when dealing with clients.
- Provided technical support to customers when needed.
- Collaborated with marketing teams to develop targeted campaigns for account acquisition and growth.
- Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Implemented customer feedback mechanisms to gather insights and improve service delivery.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Fostered a culture of continuous improvement by sharing best practices and lessons learned with the broader account management team.
- Utilized problem-solving skills when dealing with difficult customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Greeted and assisted customers to foster positive experiences.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Account Manager
Wellbound CHHA
06.2019 - 11.2024
- Acquire new business
- Manage the overall relationship with our home care agency clients and serve as the point of contact for account management matters
- Keep up to date with the current market trends and industry forecasts
- Meets department/organization quality goals
- Assist the Director of operations in planning, organizing and coordinating functions relating to the daily operations of the business
- Maintain and increase referral flow from healthcare providers within assigned AL facilities
- Acts as an intermediary to homecare administration on behalf of patients, their families, and AL facility administration
- Provide recommendations and suggestions for improvements in any aspects relating to increased performance
- Coordinates with different departments to achieve optimal work production across the board
Account Manager
Signature Care LLC
01.2019 - 06.2019
- Oversee the enrollment process for new clients
- Manage the overall relationship with our home care agency clients and serve as the point of contact for account management matters
- Maintain an external role and visit different healthcare facilities, doctor's offices, and other professionals
- Develop relationships and establish accounts with the goal of obtaining qualified homecare referrals
- Meet and communicate with potential clients to assist in signing up for our homecare program
Procurement Manager
NY Developers and Management
05.2018 - 12.2018
- Act as the primary point of contact between suppliers and our business
- Act as a point of contact between the company and suppliers
- Identify potential suppliers based on project requirements
- Negotiate contracts, terms and deadlines with vendors and suppliers
- Attend meetings with the legal team, engineering team, vendors and suppliers
- Monitor and update relevant departments regarding price fluctuations of goods and vendor pricing
- Work closely with the legal department to ensure contract terms are favorable to the company
Account Receivables – HMO Medical Biller
Citadel Care Centers
04.2017 - 05.2018
- Improved receivables from 60% to 95% within six months of employment
- Maintain precise records of all incoming, and outstanding payments
- Prepare and send bills to clients
- Generating and updating monthly AR aging reports
- Resolve any irregularities in claims to ensure full payment
- Audit all receipts to ensure accuracy in accounting
- Generate and submit UB04 claims to insurance carriers, ensures the company receives payments for goods and services rendered, and records these transactions accordingly
Education
Bachelor of Arts - Business Administration
Fairleigh Dickinson University
04.2017
Skills
- Self motivation
- Goal oriented
- Account Manager
- Trade requirements
- Account servicing
- Client relationship management
- Contract negotiation
- CRM software utilization
- Sales performance tracking
- Proposal drafting
- Account growth strategy
- Cross-department collaboration
- Customer feedback implementation
- Market trend analysis
- Performance metric reporting
- Problem solving
- Effective communication
- Team leadership
- Conflict resolution
- Active listening
- Goal setting
- Revenue generation
- Lead generation
- Vendor relations
- Sales analysis
- Relationship building
- Statement billings
- Customer relationships
- Strategic account planning
- Coordinating documents
- Collections expertise
- Schedule management
- Persuasive communication expertise
- Administrative oversight
- Proficient in [technology]
- Cold calling skills
- Compliance requirements
- Performance evaluations
- Vendor management
- Excellent communication skills
- Marketing
- Internet savvy
- Employee mentoring
- Order management
- Systems and software expertise
- Needs analysis
- Coordinating paperwork
- Accounts payable/receivable
- Client meetings
- Customer satisfaction
- Relationship building and management
- Revenue growth
- Payment collecting
- Customer relationship management (CRM)
- Performance tracking
- Customer needs assessment
- Overcoming objections
- Sales
- Teamwork and collaboration
Languages
- Hebrew, Intermediate
- English, Native
Timeline
Account Manager
JP Impact LLC
05.2025 - Current
Account Manager
Wellbound CHHA
06.2019 - 11.2024
Account Manager
Signature Care LLC
01.2019 - 06.2019
Procurement Manager
NY Developers and Management
05.2018 - 12.2018
Account Receivables – HMO Medical Biller
Citadel Care Centers
04.2017 - 05.2018
Bachelor of Arts - Business Administration
Fairleigh Dickinson University
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