Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Yehuda Wolcoff

Miramar,FL

Summary

Enthusiastic individual eager to contribute to team success and an enjoyable experience for clients through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel as an individual and a unit, with a specialization in sales and communication but not afraid to get my hands dirty. Persuasive and eloquent with vast experience relating to others. Proven track record of thinking and acting quickly in high-pressure situations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader

Every Health Group/Affordable 1nsurance Agency
Miami, FL
03.2023 - Current
  • Lead by example by training agents to increase sales and lead cost efficiency while maintaining my consistency as a top producer for the company.
  • Worked with agents one on one to address specific needs as well as group trainings to address the team as a whole.
  • Generated reports detailing sales activities, aiming focus on progress towards goals for the team.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Mentored newly hired employees to encourage professional development and seamless integration into a new team or industry.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth through referred business.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.
  • Processed payments promptly according to established procedures.
  • Gathered detailed information from customers and provided high level of service by carefully explaining details and differences between products, making recommendations catered to the clients' needs.

Supervisor

Gelosia Delizia Italiana
Pembroke Pines, FL
07.2022 - 03.2023
  • Trained new employees on proper food handling techniques and customer service standards.
  • Followed proper sanitation guidelines when handling food products.
  • Restocked supplies and assisted with inventory control procedures such as counting stock items for reorder.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Operated cash register to collect payments from customers.
  • Cleaned tables, chairs and dining areas after customer use.
  • Performed opening and closing duties to maintain cleanliness and proper storage of perishable products.
  • Processed telephone and UberEats orders for pickup.
  • Implemented promotional activities and upsold products to increase sales.
  • Created an inviting atmosphere with selected music, friendly interaction, and thoughtful table layout.

Prepared Foods Team Member

Whole Foods Market Inc
Pembroke Pines, FL
06.2022 - 12.2022
  • Followed recipes for preparing various types of hot and cold foods.
  • Ensured all food safety and sanitation guidelines were followed.
  • Performed opening and closing procedures including cleaning counters and equipment.
  • Assisted in setting up displays to promote new or seasonal products.
  • Assisted customers with orders, providing recommendations and answering questions regarding ingredients and preparation methods.
  • Conducted daily food waste logs and implemented measures to minimize waste.
  • Managed food preparation schedules to ensure timely availability of products.
  • Utilized knowledge of dietary restrictions and allergens to prepare food safely for all customers.

Product Specialist

Private Label USA Co.
Fort Lauderdale, FL
02.2021 - 07.2022
  • Researched product's technical specifications and accurately communicated information.
  • Created database of all inventory to keep track of products in stock for sales and reorder purposes.
  • Followed up with clients to verify optimal customer satisfaction, both in the presence of issues and in their absence.
  • Retained existing clients and developed new accounts by extending high quality and efficient support service.
  • Upsold products and services to increase company revenue by over $100,000 a month in gross sales.
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors.
  • Worked alongside our in-house design team to create unique labels catered to the clients' desired brand vision.
  • Logged information into Quickbooks and Pipedrive to keep track of clients and prospects, as well as creating estimates and invoices for orders.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Traveled between manufacturing facilities to ensure smooth and timely production of products.

Skate Guard

Pines Ice Arena
Pembroke Pines, FL
03.2018 - 03.2019
  • Promoted safety of visitors and mitigated liability risks by monitoring rink, enforcing safety policies.
  • Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities.
  • Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
  • Assisted in shutdown of skating rink including cleaning facility and managing set up for next day.
  • Initiated distribution, collection, and upkeep of rented skates.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Delivered information to visitors, including details of interest, rules, policies and promotional events, while maintaining superior customer service skills.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Education

Associate of Arts - Psychology

Broward College
Fort Lauderdale, FL
05-2026

200-Hour YTT -

Sak Beh Yoga
Puerto Morelos, MX
05-2024

Full STCW Training -

Bluewater Training USA
Fort Lauderdale
01.2023

Basic Firefighting -

Resolve Maritime Academy
Fort Lauderdale
01.2023

High School Diploma -

Nova High School
Davie, FL
05.2019

Skills

  • Fast Learner
  • Effective Communicator
  • Active Listener
  • Fluent Spanish Speaker
  • Problem Solver/Conflict Resolution
  • Highly Adaptable
  • Natural Leader
  • Patient
  • Hard Worker
  • Organized
  • Detail Oriented
  • Time Management
  • Customer Service
  • Team Player

References

Cary Yagerman - President

Every Health Group/Affordable 1nsurance Agency

(847) 271-0566

Frank Vantrepotte - Director of Sales

Private Label USA co.

(954) 804-1889

Kathlene Arriaga - Supervisor

Pines Ice Arena

(772) 324-1627

Certification

  • 2-15 Health and Life Insurance License
  • Food Handler Certification
  • Yoga Alliance 200-Hour Registered Yoga Teacher
  • USCG Approved Personal Survival Techniques
  • USCG Approved First Aid and CPR
  • USCG Approved Personal Safety and Social Responsibility
  • USCG Approved Basic Firefighting
  • SolidWorks Associate Certification
  • Microsoft Word, PowerPoint, and Excel

Timeline

Team Leader

Every Health Group/Affordable 1nsurance Agency
03.2023 - Current

Supervisor

Gelosia Delizia Italiana
07.2022 - 03.2023

Prepared Foods Team Member

Whole Foods Market Inc
06.2022 - 12.2022

Product Specialist

Private Label USA Co.
02.2021 - 07.2022

Skate Guard

Pines Ice Arena
03.2018 - 03.2019

Associate of Arts - Psychology

Broward College

200-Hour YTT -

Sak Beh Yoga

Full STCW Training -

Bluewater Training USA

Basic Firefighting -

Resolve Maritime Academy

High School Diploma -

Nova High School

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