YEHYA SHARAF
Paterson,NJ
Summary
Effective at keeping building systems running smoothly and efficiently. Forward-thinking and hardworking manager with excellent verbal and written communication skills. Bringing several years' experience in the field. Achievements include accomplishing budget goals, reducing service interruptions to occupants and building strong maintenance teams. Proficient in conducting inspections, planning improvements, and managing projects.
Overview
5
5
years of professional experience
Work History
Senior Facility Manager
Spplus
Newark, NJ
11.2024 - Current
- Supervised daily operations across multiple branch locations.
- Developed branch performance reports for senior management review.
- Prepared detailed reports outlining overall performance of each branch location.
- Conducted regular meetings with staff to discuss performance goals, objectives, and feedback.
- Organized special activities aimed at improving customer experience while visiting any branch locations.
- Negotiated contracts with clients in order to secure favorable terms for the company.
- Managed hiring, training, scheduling, and evaluating of staff members.
- Reviewed monthly reports detailing sales activity, profitability trends, expenses incurred.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Facility Manager
Spplus
Ramsey, NJ
04.2023 - 10.2024
- Developed training programs for new employees on customer service standards.
- Addressed customer complaints regarding parking services promptly.
- Guided staff in equipment usage and customer interaction protocols.
- Directed daily operations of parking lot through effective task scheduling.
- Recruited and trained new employees to fulfill job requirements.
- Established partnerships with local businesses for discounted parking rates.
- Collaborated with vendors to procure essential operational supplies.
- Reviewed financial statements to monitor budget performance regularly.
Facility Manager
Spplus
Paramus, NJ
03.2021 - 03.2023
- Coordinated vendor relationships to ensure timely supply delivery for valet operations.
- Managed daily valet operations, including employee hiring, training, and scheduling.
- Created work schedules to optimize service quality and maintain employee satisfaction.
- Tracked inventory of uniforms, cleaning supplies, and keys to sustain adequate stock levels.
- Oversaw cash management processes, validating ticketing systems and reconciling revenue.
- Updated databases with current information to enhance operational efficiency.
Education
Bachelor of Science - Computer Science
New Jersey City University
Jersey City, NJ06.2020
Skills
- Facility management
- Budget monitoring
- Staff scheduling
- Employee training
- Data entry
- Contract negotiation
- Budget performance monitoring
- Financial statement review
Timeline
Senior Facility Manager
Spplus
11.2024 - Current
Facility Manager
Spplus
04.2023 - 10.2024
Facility Manager
Spplus
03.2021 - 03.2023
Bachelor of Science - Computer Science
New Jersey City University
Similar Profiles
YEHYA SHARAFYEHYA SHARAF
Senior Facility Manager at SpplusSenior Facility Manager at Spplus
AHMED ACHOURAHMED ACHOUR
Parking Supervisor at SPPlusParking Supervisor at SPPlus
Thomas KenbeekThomas Kenbeek
Supervisor at SPPLUSSupervisor at SPPLUS
Daniel OmphroyDaniel Omphroy
Customer Support Specialist at Big Messages LLCCustomer Support Specialist at Big Messages LLC
DALMETRI JONESDALMETRI JONES
Human Services Aide at Passaic County Board Of Social ServicesHuman Services Aide at Passaic County Board Of Social Services