Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yeimi Del Cid

Trenton,NJ

Summary

Efficient Customer Service Coordinator focused on resolving customer concerns quickly to maximize satisfaction. Hardworking, disciplined and reliable manager with demonstrated record of success.


Successful customer service with around 2 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues.

Upbeat and energetic handling difficult situations through resourcefulness and adaptability.


Adept at multitasking in fast-paced environments to solve customer problems by developing and implementing successful solutions based on business requirements and customer needs. Looking to grow professionally alongside an expanding team.

Overview

2
2
years of professional experience

Work History

Customer Service Coordinator

Merlin Industries
10.2022 - Current
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Coordinated logistics for customer orders.
  • Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.

Education

Associate of Business Administration -

Universidad Mariano Galvez
Guatemala

Skills

  • Account Management
  • Documentation skills
  • Complaint Handling
  • Customer Focus
  • Documentation abilities
  • Logistics Management

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Customer Service Coordinator

Merlin Industries
10.2022 - Current

Associate of Business Administration -

Universidad Mariano Galvez

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Yeimi Del Cid