Yeimi Polanco
Los Angeles,CA
Summary
Dedicated dental assistant and patient relations. Successfully enhanced patient satisfaction through efficient chairside assistance. Proven ability to manage office administration duties while maintaining a clean, organized environment, ensuring optimal care and safety for all patients. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
22
22
years of professional experience
Work History
Dental Assistan/Clerk
Roger Fieldman DDS
Long Beach, CA
09.2003 - Current
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
Dental Assistant Certificate - Dental Assistant
Job Corps/East Los Angeles Occupational Center
Los Angeles, CA08-2003
High School Diploma -
South Gate High School
South Gate, CA06-2001
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- Patient relations
- Electronic charting
- Patient services
- First aid training
- Office administration duties
Timeline
Dental Assistan/Clerk
Roger Fieldman DDS
09.2003 - Current
Dental Assistant Certificate - Dental Assistant
Job Corps/East Los Angeles Occupational Center
High School Diploma -
South Gate High School