Juan Lopez

• Build strong customer relationships through attentive service and personalized recommendations.
• Consistently upsell premium menu items and beverages, influencing customer purchase decisions.
• Explain product features clearly—similar to how beauty reps explain product benefits.
• Resolve concerns professionally to guarantee satisfaction and repeat business.
• Maintain high accuracy with POS systems, order entry, and payment processing.

• Communicated professionally with clients on-site, answering questions and setting expectations.

• Supported technicians with explaining steps and timelines, helping build customer trust.

• Ensured a clean, professional environment in client homes/businesses.

• Demonstrated reliability and quick learning—key for mastering cosmetic product lines.

• Delivered high-quality customer service to diverse customers in a fast-paced environment.

• Used sales techniques to increase average ticket size.

• Built rapport quickly, resulting in repeat customers and strong tips.

• Resolved issues calmly and professionally, ensuring a positive customer experience.

• Supported bartenders with guest requests, ensuring smooth and efficient customer service.

• Maintained product knowledge of ingredients—demonstrating ability to learn product lines.

• Assisted guests directly by answering questions and recommending options.

• Assisted with inventory management, ensuring timely replenishment of beverages and garnishes.

• Provided friendly customer service and helped customers choose menu items.

• Explained products clearly (ingredients, combos, promotions).

• Ensured cleanliness and sanitation of workstations, equipment, and dining areas

• Handled high-volume orders and ensured customer satisfaction during rush hours.

• Assisted customers with purchases, recommendations, and product questions.

• Suggested add-on items and promotions to support sales goals.

• Maintained accurate cash handling and a clean, professional environment.

• Processed customer transactions efficiently using point-of-sale systems.