Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Bilingual Claims Specialist
Geico
10.2021 - Current
Collect detailed statements from all parties involved in an accident
Investigate all available facts and evidence of an accident
Determine and finalize Liability decisions and Coverage Investigations
Provide expertise country wide on claim inquiries
All Lines Adjuster License for Auto
Chairman's Club 2022.
Front Desk
Ocaquatics Swim School
05.2018 - 09.2021
Greet and register families
Create first impressions for Families
Welcome families, create first impressions by giving tours of the facility while also providing enrollment information
Be able to provide expertise on procedure and swim training
Administer first aid and document incidents
Resolve customer Complains
Accommodate kids in their class based on their needs
CPR certified.
Remote Intern
South Florida CARES Mentoring Movement
01.2021 - 04.2021
Meet weekly with four high school classes/Check in
Sankofa (meditation)
Harambe
Introduce Pillar
Discuss/ Check out.
Cashier, Customer Service Associate, Shift Leader
Fresco y Mas
08.2015 - 05.2018
Solve customer objections
Answer questions and provide buyer information
Develop customer rapport
Maintain clean and orderly checkout areas
Take initiatives during slow times to stock items, or perform other tasks assigned by the supervisor or front end manager
Counted and balanced all cash trays before and after each shift.
Education
Bachelors in Social Work -
Florida State University
05.2021
Associates Degree -
Florida International University
05.2020
Skills
Communication
Problem-Solving
Driven to succeed and attain the target
Able to work efficiently on own initiative
Attention to detail
Volunteer Experience
Palmer Munroe Teen Center, Tallahassee, FL, Volunteer, 10/2019, 11/2019, Sign in students, Handout snacks and dinner, Find nonprofit organizations that are willing to help the center
Fresco y Mas, Miami, FL, Cashier, Customer Service Associate, Shift Leader, 08/2015, 05/2018, Solve customer objections, Answer questions and provide buyer information, Develop customer rapport, Maintain clean and orderly checkout areas, Take initiatives during slow times to stock items, or perform other tasks assigned by the supervisor or front end manager, Counted and balanced all cash trays before and after each shift