Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

YEIMY RAMIREZ

Bangor,PA

Summary

My goal is to achieve a position where I will be able to contribute my skill, knowledge and experience to a company that will give me an opportunity to develop my career, and promote the company's success.

Overview

20
20
years of professional experience

Work History

Security Officer

Partner Personal
01.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reported suspicious activities and persons to law enforcement.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Monitored employee activities, confirming compliance with security regulations.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Permitted entry with escort for approved persons into secure locations.
  • Authorized entrance papers and granted or denied entrance to building.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.

Office Manager

Center For Behavioral Health Associates
04.2021 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Developed close working relationships with front office and back office staff.
  • Addressed and remedied all patient or team member issues.
  • Created and implemented organizational policies and procedures.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared initial patient charts for admission.
  • Obtained all prescribed laboratory testing.

Manual Picking

AmerisourceBergen
08.2022 - 01.2023
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Removed items from shelves or storage bins and scanned tags.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Checked inventory and selected products from specific locations based upon availability.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Collected Type products from shelves to fill orders, carefully operating Type equipment and maintaining accuracy.
  • Quickly and properly wrapped and boxed Type and Type items, maintaining uniformity to meet fulfillment targets.
  • Utilized Description system to receive orders and directions to correct item locations.

Overnight Stocker

Walmart
04.2022 - 08.2022
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Kept work areas neat, clean and free from debris.

Medical Office Assistant

Family Practice
04.2021 - 06.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Used Software to schedule appointments for doctor visits and procedures.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Prepared and administered medications to alleviate patient symptoms.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments and handling patient inquiries.
  • Organized patient files and streamlined operations to improve efficiency.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Managed office bookkeeping with insurance billing and patient payments.

Office Administrator

Saiz, MD, LLC
09.2012 - 04.2021
  • Managed the daily operations of the practice
  • Coordinate patients care
  • Contacted patients to follow up on outstanding balances
  • Prepared bank deposits and bank reconciliations
  • Prepared prescriptions refills, letters and forms for the patients
  • Ensured accuracy of payroll for the employees
  • Verify and create insurance claims
  • Maintain inventory of office supplies
  • Prepared invoices and purchase orders.

Concierge

Planned Companies
02.2006 - 09.2013
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
  • Create reports on properties damage, theft, unauthorized people and unusual occurrences
  • Received, reviewed and tracked vendors on the property
  • Escort unauthorized visitors
  • Kept track of the premises via close circuit monitoring
  • Assisted arriving tenants with luggage and groceries.

Security Officer

Spartan Securities
01.2005 - 02.2006
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
  • Create reports on properties damage, theft, unauthorized people and unusual occurrences
  • Monitored central alarm system for fire, duress and intrusion
  • Secured all entrances to the main building after hours
  • Tour the premises hourly.

Education

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Snyder High School

Skills

  • Skills Summary
  • Knowledge of:
  • Microsoft Office, Word, Excel, PowerPoint, Outlook, EHR (ICAnotes)
  • Safety and Security
  • Interior and Exterior Patrol
  • Report Writing
  • Premises Patrols
  • Security Guard License
  • Property Patrol
  • Foot and Vehicle Patrol
  • Administrative Duties
  • Attentive and Observant
  • Surveillance

Languages

Spanish
Native or Bilingual

Timeline

Security Officer

Partner Personal
01.2023 - Current

Manual Picking

AmerisourceBergen
08.2022 - 01.2023

Overnight Stocker

Walmart
04.2022 - 08.2022

Office Manager

Center For Behavioral Health Associates
04.2021 - Current

Medical Office Assistant

Family Practice
04.2021 - 06.2021

Office Administrator

Saiz, MD, LLC
09.2012 - 04.2021

Concierge

Planned Companies
02.2006 - 09.2013

Security Officer

Spartan Securities
01.2005 - 02.2006

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Snyder High School
YEIMY RAMIREZ