My goal is to achieve a position where I will be able to contribute my skill, knowledge and experience to a company that will give me an opportunity to develop my career, and promote the company's success.
Overview
20
20
years of professional experience
Work History
Security Officer
Partner Personal
01.2023 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Reported suspicious activities and persons to law enforcement.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Reported irregularities such as fire and safety hazards to maintenance.
Monitored employee activities, confirming compliance with security regulations.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Secured personal and company goods against robbery, vandalism and illegal entry.
Permitted entry with escort for approved persons into secure locations.
Authorized entrance papers and granted or denied entrance to building.
Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
Office Manager
Center For Behavioral Health Associates
04.2021 - Current
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
Developed close working relationships with front office and back office staff.
Addressed and remedied all patient or team member issues.
Created and implemented organizational policies and procedures.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Documented vital signs and health history for patients in clinic and hospital environments.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Prepared initial patient charts for admission.
Obtained all prescribed laboratory testing.
Manual Picking
AmerisourceBergen
08.2022 - 01.2023
Pulled orders quickly to maintain demanding productivity goals.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Removed items from shelves or storage bins and scanned tags.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Scanned packages and boxes and moved to loading dock for shipment.
Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
Checked inventory and selected products from specific locations based upon availability.
Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
Collected Type products from shelves to fill orders, carefully operating Type equipment and maintaining accuracy.
Quickly and properly wrapped and boxed Type and Type items, maintaining uniformity to meet fulfillment targets.
Utilized Description system to receive orders and directions to correct item locations.
Overnight Stocker
Walmart
04.2022 - 08.2022
Removed all boxes and related trash from sales floor and processed through compactors.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assisted customers by finding items quickly to boost store satisfaction rates.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Scanned shelves and product cases to locate expired, outdated and spoiled items.
Checked for outdated and overripe grocery items and removed from inventory.
Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Stocked shelves, racks, and cases with new or transferred merchandise.
Kept work areas neat, clean and free from debris.
Medical Office Assistant
Family Practice
04.2021 - 06.2021
Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Received, recorded and filed medical payments by check, cash and credit card.
Used Software to schedule appointments for doctor visits and procedures.
Called and faxed pharmacies to submit prescriptions and refills.
Entered procedure codes and diagnosis codes into medical billing software.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Contacted patients regarding unpaid and underpaid accounts to resolve issues.
Improved timely payment of bills by developing flexible payment plans for patients.
Prepared and administered medications to alleviate patient symptoms.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Obtained payments from patients and scanned identification and insurance cards.
Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments and handling patient inquiries.
Organized patient files and streamlined operations to improve efficiency.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Managed office bookkeeping with insurance billing and patient payments.
Office Administrator
Saiz, MD, LLC
09.2012 - 04.2021
Managed the daily operations of the practice
Coordinate patients care
Contacted patients to follow up on outstanding balances
Prepared bank deposits and bank reconciliations
Prepared prescriptions refills, letters and forms for the patients
Ensured accuracy of payroll for the employees
Verify and create insurance claims
Maintain inventory of office supplies
Prepared invoices and purchase orders.
Concierge
Planned Companies
02.2006 - 09.2013
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
Create reports on properties damage, theft, unauthorized people and unusual occurrences
Received, reviewed and tracked vendors on the property
Escort unauthorized visitors
Kept track of the premises via close circuit monitoring
Assisted arriving tenants with luggage and groceries.
Security Officer
Spartan Securities
01.2005 - 02.2006
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
Create reports on properties damage, theft, unauthorized people and unusual occurrences
Monitored central alarm system for fire, duress and intrusion
Secured all entrances to the main building after hours
Tour the premises hourly.
Education
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Snyder High School
Skills
Skills Summary
Knowledge of:
Microsoft Office, Word, Excel, PowerPoint, Outlook, EHR (ICAnotes)
Senior Technical Consultant at Eclectics International (Red Hat Partner, Oracle Partner)Senior Technical Consultant at Eclectics International (Red Hat Partner, Oracle Partner)