Detail-oriented professional with extensive experience in patient care and clinical support. Recognized for adaptability and strong organizational skills, contributing to operational maintenance projects and enhancing the patient experience through effective communication and collaboration. Results-driven Clinical Support Assistant with a proven track record in managing operational maintenance projects and supporting patient care. Expertise in clinical documentation and compliance, ready to leverage skills to enhance healthcare delivery. Dedicated Clinical Support Assistant with a strong focus on patient care, operational maintenance, and effective communication. Proven ability to meet patient needs and support healthcare teams in delivering exceptional service.
1. Complete and process forms and other patient generated paperwork.
2. Process assigned tasks as per established standing orders, including Refill Requests, Form Prepare.
3. Maintain assigned operational maintenance projects, including but not limited to CLIA materials controls, Joint Commission exam audits, Medication/Sample supply, UC Supply, Emergency care materials.
4. Autoclave materials, run and document in-house spore testing, and maintain needed par levels for all procedure kits/Instruments
5. Provide translation for non-bilingual staff, as assigned.
6. Assist Medical Assistant with follow-up patient activities as assigned
7. Maintain orders module in EMR including, obtaining results from healthcare partners, following up with patients on outstanding orders, resolution of orders.
8. Assist with QI team QI goals, including outreach to patients who receive related referrals or test orders and follow up on MA aspects of Health Reminders.
9. Comply with SSCHC TB Control Plan including PPD testing.
10. Perform other duties as assigned.