Yeira Colon
Vineland,NJ
Summary
Vigilant Correctional Police officer ,skillful communicating with inmates to diffuse tense situations and resolving conflicts. Expertise in managing and monitoring offender daily activities, overseeing safe transport of offenders and operating communication systems.
Overview
12
12
years of professional experience
Work History
Correctional Police Officer
NJDOC
South Jersey
06.2012 - Current
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Transported inmates to and from court hearings, medical appointments and other locations.
Education
Not Completed (Associates) - Criminal Justice
Cumberland County College
Vineland, NJSkills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
Attn
HR Recruiter
Posting
M1439F - customer service representative
Resume
I am enclosing a copy of my resume for you to review. I welcome the opportunity to speak with you about this position. Thank you for your time and consideration.
Cover Letter
Please accept this letter to express my interest in a job opportunity as a customer service representative . I am confident that my qualifications and experience make me an ideal candidate for the job. I am dedicated, organized and team oriented. I have outstanding customer service and interpersonal skills. I am also bilingual. I have outstanding problem-solving skills that I have developed with the department of corrections. In which will allow me to respond to customer complaints or issues in a professional matter and offer resolution.
Timeline
Correctional Police Officer
NJDOC
06.2012 - Current
Not Completed (Associates) - Criminal Justice
Cumberland County College