Yeirina Cruz Capellan
Yonkers,NY
Summary
Dedicated and professional individual with a proven track record of success in management, leadership, and communication. Strong attention to detail and proficiency in problem-solving and planning. Eager to leverage skills and experience to drive immediate impact within your organization. My focus on achieving results is driven by a passion for excellence, and I am not just ready, but eager to contribute to the growth and success of your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Westchester School for Special Children
08.2022 - Current
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with the teachers to plan and implement lessons following the school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Maintained safety and security by overseeing students in recess environments.
- Handled class records for attendance, assignment grades, and course participation scores.
- Monitored student behavior in classes, laboratories, and on field trips for unsafe or rule-breaking concerns.
- Excellent communication skills, both verbal and written.
NURSING ASSISTANT
ST. John Riverside Hospital
04.2022 - 08.2022
- Kept patient information confidential to protect the organization's value
- Proactively identify patient condition or behavior changes, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Communicated with patients to ascertain feelings and need for assistance and social and emotional support
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Communicated with patients to determine their need for assistance or social and emotional support
- Observed patient's responses, reactions, and changes to medications
- Collected specimens, such as urine, feces, and sputum
- Documented care actions by completing records and logs in the medical software system.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Supported needs of 8+ residents under long-term care.
BABYSITTER
Self Employed
06.2021 - 02.2022
- Monitor children's safety and well-being to prevent accidents and falls
- Enforced rules to teach good manners and maintain a safe environment
- Kept parents' contact information, emergency services phone number, and child's health history on hand in case of emergencies
- Balanced schedules to promote optimal rest, play, and educational periods
- Maintained daily records of children's behavior, sleeping schedules, meals, and activities
- Devised activities help promote physical and mental development
- Cared for children of various ages and assisted with feeding, dressing, and directing activities
- Assisted children with bathing and potty training to instill good hygiene from a young
- Completed logs with relevant information regarding activities and behaviors
- Reassured children when upset, providing emotional support and stability.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned the home after activities by picking up toys and straightening up the room.
- Communicated positively with children and guardians.
ASSOCIATE
Macy's
10.2019 - 08.2021
- Built and maintained relationships with peers and upper management to drive team success
- Answered incoming telephone calls to provide store, product, and service information
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance
- Identified the needs of customers promptly and efficiently
- Enforced company policies, answered coworkers' questions, and trained new personnel
- Defined appropriate metrics and measurements to drive results
- Coached team on company policies, procedures, and best practices to enhance operational efficiency and employee productivity and subsequently decrease labor costs
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
SANDWICH ARTIST
SUBWAY Restaurants
08.2016 - 12.2016
- Kept customer and food preparation areas clean and well-organized
- Organized food preparation stations and regularly replenished supplies
- Completed opening, closing, and shift change tasks by following company guidelines
- Restocked kitchen supplies by rotating food according to dates
- Maintained aclean, well-organized, and adequately sanitized front counter area to greet customers
- Informed customers of regular deals or monthly specials to upsell orders
- Prepared and served hot and cold sandwiches based on customer preferences.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Education
Bachelor of Arts - Psychology
Mercy College
Dobbs Ferry, NY06-2026
Technician - Medical Assistant
ABC Training Center
The Bronx, NY04-2025
ASSOCIATE OF SCIENCE - BIOLOGY
Bronx Community College of The City University of New York
The Bronx, NY01.2022
EKG TECHNICIAN -
Abc Training Center
The Bronx, NY01.2021
PHLEBOTOMIST TECHNICIAN -
Abc Training Center
The Bronx, NY01.2021
HIGH SCHOOL DIPLOMA -
Roosevelt High School
Yonkers, NY01.2019
Skills
- Time Management
- Patient evaluation
- Oral communication
- Positive attitude
- Customer support
- Observation Documentation
- Medical terminology knowledge
- Vital Signs Collection
- Electronic Recordkeeping
- Phlebotomist technician
- Ekg technician
- Fluent in Spanish
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Certified Teacher Assistant (CTA) - American Board for Certification of Teacher Excellence.
- PT - Phlebotomy Technician
- PT- EKG Technician
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
Spanish
Native or Bilingual
Timeline
Teacher's Assistant
Westchester School for Special Children
08.2022 - Current
NURSING ASSISTANT
ST. John Riverside Hospital
04.2022 - 08.2022
BABYSITTER
Self Employed
06.2021 - 02.2022
ASSOCIATE
Macy's
10.2019 - 08.2021
SANDWICH ARTIST
SUBWAY Restaurants
08.2016 - 12.2016
ASSOCIATE OF SCIENCE - BIOLOGY
Bronx Community College of The City University of New York
EKG TECHNICIAN -
Abc Training Center
PHLEBOTOMIST TECHNICIAN -
Abc Training Center
HIGH SCHOOL DIPLOMA -
Roosevelt High School
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Certified Teacher Assistant (CTA) - American Board for Certification of Teacher Excellence.
- PT - Phlebotomy Technician
- PT- EKG Technician
- Basic Life Support (BLS) Certification - American Heart Association.
Bachelor of Arts - Psychology
Mercy College
Technician - Medical Assistant
ABC Training Center
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