Yeisi Valdes Garcia
Clewiston,FL
Summary
Results-driven multi-task professional with several years of experience, recognized for a strong track record in enhancing team performance and exceeding customer service targets. Expertise in optimizing business procedures to drive productivity, complemented by exceptional planning and organizational skills. Proven ability to lead teams effectively while aligning operations with strategic objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
JD M&R Service
New Castle, DE
05.2021 - Current
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Developed and implemented strategic plans to achieve company objectives.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Delegated work to staff, setting priorities and goals.
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with regulatory requirements and industry standards.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Manager
JD Power Packs
Fort Lauderdale, FL
01.2018 - Current
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Developed and implemented strategic plans to achieve company objectives.
Paralegal
Victoria Vidre, LLC
Hollywood, FL
06.2018 - 03.2021
- Analyzed legal statutes, codes and previous court decisions to determine optimal course of action.
- Managed discovery process, including drafting discovery documents and coordinating document production.
- Maintained client files according to established protocols.
- Produced well-researched and articulate legal briefs, pleadings and statements.
- Assisted in settlement negotiations and mediation preparations.
- Maintained professional knowledge by attending legal workshops, reviewing professional publications, and participating in professional societies.
- Monitored and updated clients on case progress, including significant developments.
- Organized legal documents in company filing systems and databases.
- Processed closing documents and transactional documents for legal review.
- Drafted correspondence to clients and other attorneys.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Created and updated case management and client account databases.
Education
High School Diploma -
Hialeah Miami Lakes, Senior High
Hialeah, FL10-2014
Skills
- Business Administration
- Personal Organization Expertise
- Key performance indicators
- Resource allocation
- Inventory management
- Operations management
- Recruiting and interviewing
Certification
- Quickbooks License
- DOT Certificate Training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
About Me
Being a businesswoman is more than just a career choice; it's a calling. It requires resilience, creativity, and a deep-seated passion for making a difference. Starting a business with Amazon is not just about personal success but about contributing to a larger mission – becoming part of the "smiley face community" that brings joy and convenience to people's lives. I have successfully operated a family-owned business for 7 years, overseeing a rental equipment company located at a major Florida port and a mechanic service shop in Port of Delaware, enhancing my understanding of logistics across multiple levels.
Timeline
Manager
JD M&R Service
05.2021 - Current
Paralegal
Victoria Vidre, LLC
06.2018 - 03.2021
Manager
JD Power Packs
01.2018 - Current
- Quickbooks License
- DOT Certificate Training
High School Diploma -
Hialeah Miami Lakes, Senior High
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