Proven track record in enhancing delivery efficiency and customer satisfaction at Lowes Distribution Center, leveraging skills in GPS navigation and effective communication. Demonstrated ability to solve problems and support team objectives, contributing to a positive work environment. Fluent in Spanish and English, adept at handling heavy lifting and package management tasks.
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Delivery Associate
Lowes Distribution Center
07.2024 - 08.2024
Delivered packages to customer doorsteps and business offices.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
Collaborated with team members to meet tight deadlines during peak delivery periods.
Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
Loaded truck and properly secured items to prevent damage for deliveries.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Built professional relationships with customers and business partners to establish trust and credibility.
Obtained signatures for delivery documents and packages.
Followed safety procedures and regulations to protect packages and vehicles.
Handled receipt, storage, identification and delivery of products for clients.
Delivery Driver Assistant
Wayfair
04.2024 - 06.2024
Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
Contributed to overall team success by consistently meeting daily delivery targets and goals.
Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
Verified package information, cross-checking invoices to maintain accuracy throughout the delivery process.
Enhanced customer satisfaction with prompt and courteous service during deliveries.
Assisted driver in completing required documentation such as proof of delivery forms or incident reports when needed.
Provided exceptional service to customers, answering questions regarding their orders and delivery times.
Supported driver in navigating routes, utilizing GPS technology to ensure accuracy and timeliness.
Kept warehouse and associated outside areas neat and clean.
Reduced potential damage claims by carefully handling fragile items during loading and unloading procedures.
Resolved customer complaints professionally, ensuring their concerns were addressed effectively.
Improved delivery efficiency by assisting driver with loading and unloading tasks.
Lifted and carried packages weighing up to 200 pounds.
Exhibited good attendance, work habits, and willingness to learn job functions.
Prevented damage to packages and products by correctly securing loads.
Scanned and tracked packages for delivery accuracy and security.
Assembled pallets and crates for secure transportation of materials.
Assisted in receiving, stocking and distribution of merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.
Moved furniture and boxes using utility dolly and truck ramp.
Managed warehouse operations and verified proper shipment procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Maintenance Assistant
Private Home
09.2023 - 12.2023
Organized storage areas and tool rooms to keep areas safe and fully stocked.
Replaced worn or damaged parts to restore equipment functionality.
Performed regular maintenance and repairs on mechanical systems to support continuous operation.
Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
Inspected systems and equipment to identify unscheduled maintenance and repair needs.